Server
About this role
Description
Join us on the island at Tiki Tatsu-Ya!
Perks Include:
- Flexible Scheduling
- Paid On-the-Job Training
- Advancement Opportunities (promotions from within)
- Free Meals During Shifts
- Employee Referral Rewards (50% on first paycheck, 50% on second paycheck)
- Discounts offered at all Tatsu-Ya locations
- Family Meal
Benefits:
- Sick Time Off for full-time employees (5 days)
- Medical, Dental, and Vision Insurance (based on hours worked)
What is the job?: As a Server at Tiki Tatsu-Ya, you will be a key player in providing an exceptional dining experience for our guests. Utilizing your strong communication skills and attention to detail, you will enhance guest satisfaction and ensure smooth service operations.
- Ensure service stations are clean, organized, and fully stocked for efficient service, while also wiping down and setting up tables according to the floor chart, ensuring all table settings are accurate and presentable.
- Take and review proper notes during pre-shift meetings about menu changes and specials, cocktails, and large parties to stay informed.
- Greet tables in a friendly and timely manner, ensuring guests understand the concept and dining style.
- Double-check with each table about any allergies and dietary restrictions to ensure safe and accurate meal preparation.
- Comply with alcohol control policies to ensure the responsible service of alcoholic beverages.
- Accurately take food and beverage orders from guests, ensuring clarity and completeness, while informing the kitchen of large orders and coordinating the coursing of dishes to maintain a smooth service flow.
- Prepare and present checks to guests, handle payments, and process transactions efficiently and accurately.
- Handle customer complaints or issues professionally, seeking solutions to ensure guest satisfaction, and report any significant complaints to management.
- Follow the close-down checklist procedures and check out with a manager before leaving to ensure all tasks are completed and the shift ends smoothly.
Requirements
Requirements:
- Must be 18+ years old.
- Valid food handlers and TABC certificates.
- Ability to work in a fast-paced environment and lift 25-50 lbs.
- Prolonged periods of standing and navigating the kitchen environment.
Ready to make an impact in on the island? Apply for the Server position at Tiki Tatsu-Ya and help keep our operations running smoothly!
Company at a glance
In fall 2012, Chef/Owner Tatsu Aikawa started Ramen Tatsu-Ya with Chef Takuya Matsumoto and younger brother Shion Aikawa. After spending some time at the Michelin-starred kaiseki/sushi bar Urasawa in Los Angeles, Tatsu decided to return to Austin in the pursuit of introducing authentic Japanese ramen to Texas. With the help of friends and family, Ramen Tatsu-Ya became a reality and soon after opening, the shop quickly became a local sensation boasting national accolades, including Bon Appétit’s “Top 50 Best Restaurants.”
The Tatsu-Ya Family currently has three Ramen Tatsu-Ya locations in Austin and one in Houston, as well as a new bar concept, Domo Alley-Gato Tatsu-Ya, which opened in Austin in 2018. We also opened Kemuri Tatsu-Ya in early 2017, a Texas izakaya that has received national recognition from The James Beard Foundation as well as the honor of being named one of the Top 10 Best New Restaurants in the U.S. by Food & Wine, Bon Appétit, GQ, and more.
For more information, including all open BOH/FOH positions, please visit www.ramen-tatsuya.com, www.kemuri-tatsuya.com and www.domo-tatsuya.com/.
Top Benefits
- Flexible Scheduling
- Paid On-the-Job Training
- Advancement Opportunities
- Free Meals During Shifts
- Employee Referral Rewards
- Discounts At Tatsu-Ya Locations
- Sick Time Off
- Medical Insurance
- Dental Insurance
- Vision Insurance
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