About this role
Job DetailsLevel: EntryJob Location: SEA - Seattle, WA 98108Position Type: Full TimeSalary Range: $25.00 - $30.00 HourlyJob Shift: DayFounded in 1995, National Products began supplying the world with our industry leading RAM Mounting Systems. Relied on by the world’s most rugged industries, we serve motorcyclists, kayak fishers, delivery drivers, farmers, pilots, extreme sports enthusiasts, and others with mounting solutions for high vibration environments. We manufacture mounts for action cameras, tablets, phones, and other displays across nearly every mobile market. Made right here in Seattle, we are proud to offer a lifetime warranty on most products.
Job Description
The Salesforce Administrator is responsible for the day-to-day administration, maintenance, data integrity, and continuous improvement of National Products, Inc.'s Salesforce CRM environment. This position serves as a key resource for Sales and Sales Operations by supporting users, responding to and managing inbound partner inquiries via phone and email, maintaining CRM data and functionality, developing reports, and ensuring Salesforce processes effectively support business needs.
The Salesforce Administrator partners with internal stakeholders to manage CRM requests, establish and maintain system best practices, document processes, train users, and identify opportunities to improve Salesforce functionality and integration with other business systems.
Duties and Responsibilities
Administer Salesforce campaigns and support ongoing CRM administration.
Perform CRM audits and maintain data accuracy and integrity.
Fulfill reporting, lead creation, and Salesforce task requests.
Develop and maintain CRM documentation and provide best-practice training to users.
Support engineering requests, SOQL queries, and CRM data safeguarding.
Support Salesforce system integrations and identify opportunities for CRM improvements.
Respond to inbound partner inquires via phone and email
Support the greater Sales Operations team with ad hoc tasks as needed.
QualificationsSkills and Qualifications
Experience administering or supporting Salesforce or a comparable CRM platform.
Strong understanding of CRM data management, data integrity, and reporting.
Familiarity with SOQL preferred.
Strong analytical and problem-solving skills with a high degree of accuracy and attention to detail.
Clear verbal and written communication skills with the ability to work cross-functionally.
Proficient PC
Education and Qualifications
High school diploma required
Degree from a 2 or 4-year accredited university preferred
Working with just-in-time-delivery Original Equipment Manufactures is a major plus
Inside sales experience preferred
Hourly Range: $25.00 - $30.00
Benefits
Employer paid Medical, Dental, Vision, and Life Insurance
Two weeks of PTO (up to 3 weeks with tenure) with seven paid holidays
401k with up to 4% employer match
Additional paid parental leave beyond state/federal offerings
Quarterly catered lunch events for all employees
RAM Mounts product discounts
Position Status: Full Time
Position Location: On-Site
A drug screening will also be required (THC or Marijuana not screened during pre-employment test).
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