Quality Engineering & Intelligent Automation Manager
About this role
- Melbourne, Victoria | RACV Head Office
- Full time | Hybrid Working
- A Competitive Salary | Discounts on Selected RACV Products
About the Opportunity
Join RACV's Technology team and lead the evolution of our Quality Engineering and Intelligent Automation capability. You will be accountable for to advancing RACV from established test automation towards an automation-first, AI-enabled quality and engineering model. You will develop the strategy across test automation, performance engineering, and Robotic Process Automation, while shaping how emerging AI and Agentic capabilities are safely evaluated and adopted.
You'll lead a high-performing team, to embed scalable automation into CI/CD pipelines and improve delivery speed, reliability and quality. Partner across the enterprise to turn emerging technologies into governed and measurable capabilities.
What you’ll do
- Lead and deliver RACV's Quality Engineering, Performance Testing and Intelligent Automation strategy.
- Evaluate emerging technologies and develop the roadmap for AI-enabled automation coverage and emerging technologies.
- Drive automation-first practices and embed automated testing into CI/CD pipelines.
- Build and mentor a team of automation and performance testing specialists.
- Provide governance and oversight of enterprise automation frameworks and RPA capabilities.
- Define clear measures of capability maturity and value, including automation effectiveness, delivery feedback, quality outcomes and performance assurance.
- Partner closely with Engineering, Architecture, Cyber Security and Delivery teams to improve quality outcomes.
What You'll Bring
- Minimum 8 years' experience in quality engineering, automation testing or software testing environments.
- Proven leadership experience managing automation and/or performance testing teams.
- Strong understanding of CI/CD, DevOps and Agile delivery practices.
- Experience testing digital platforms, integrated applications and mobile solutions.
- Ability to influence stakeholders and drive quality outcomes across complex technology environments.
- Exposure to Salesforce environments, cloud platforms (AWS/Azure) and modern DevOps toolchains.
- Interest or experience in AI-enabled testing, intelligent automation or Agentic AI capabilities
Essential
- Demonstrated experience with test automation frameworks (e.g., Selenium/Java) and/or enterprise automation platforms (e.g., UiPath).
- Experience defining or governing automation frameworks and integrating automated testing into CI/CD delivery pipelines.
- Technical credibility across modern testing approaches, including user interface, application programming interface, integration and non-functional testing.
Desirable:
- Experience with performance testing methodologies and tools (e.g. LoadRunner, JMeter) would be highly regarded.
Why RACV?
- Work for a purpose-led organisation that puts members and people first
- Generous discounts across RACV products and Services
- Hybrid working and a vibrant CBD office
- A genuine commitment to your career development, wellbeing and work-life balance
- A values-driven culture (IACT) where you can truly be at your best
The RACV difference
Curious about where this role could take you? Explore endless opportunities a diverse business can provide and grow your career in more ways than one.
Application process
You can learn more about the RACV at careers.racv.com.au
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Submit your CV via the link below.
Company at a glance
Become part of an iconic, purpose-driven organisation that gives you the chance to challenge yourself, with rewarding work and opportunities that create an impact beyond your role.
Join RACV if you want to help improve lives in the areas of home, energy, motoring & mobility, and leisure. Your personality will be welcomed, and you’ll work with people who care, in a role where you can make a difference and have room to grow.
Whether you’re providing roadside assistance to those in need, installing smart solar solutions, creating memorable experiences at our clubs and resorts, or designing products and services in one of our two corporate offices — we have people and policies to support you, and benefits you’ll use.
The journey so far
Since 1903, RACV has been one of Australia’s most trusted brands and is the largest member organisation in Victoria. We’re famous for not letting people down and we’re not about to stop.
Our values — innovation, accountability, care, and team — guide us to ensure we’re there for our customers, members, and our wider community.
As Victoria’s largest member organisation, we advocate on issues on behalf of our over 2.2 million members. We partner with organisations that are improving lives. Together we are making communities stronger.
We’re proud to offer the kind of opportunities only a diverse business can provide. If you’re interested, we’re looking for the best and brightest minds to join the next chapter.
Top Benefits
- Discounts on Selected RACV Products
- Career development
- Wellbeing and work-life balance support
- Hybrid working
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