Maintenance Administrator

• Gold Coast | RACV Royal Pines Resort | Full-time
• Generous employee benefits & discounts on RACV products & resorts
• Join a trusted Australian brand & Victoria’s largest member-based organisation

Great things start here  

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. 

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.  

About the Opportunity 

The excitement is building on the Gold Coast, as the 2032 Olympic Games fast approaches. RACV Royal Pines Resort is entering an exciting new chapter, with significant resort development projects underway and we're committed to delivering exceptional experiences for our guests.

We're seeking a highly organised and proactive Maintenance Administrator to support our Maintenance team and play a key role in the day-to-day coordination of maintenance activities across the resort. This is an opportunity for an experienced administrator who enjoys working in a fast-paced hotel environment, building strong relationships with contractors and suppliers, and ensuring maintenance operations run efficiently behind the scenes.

This could be just the right role for you? 

Reporting to the Maintenance Manager, you will provide administrative, financial and operational support to the Maintenance Department, ensuring the timely coordination of work orders, contractor activities, purchasing, invoicing and reporting. You will work closely with other resort departments and external service providers to support preventative maintenance programs, capital works and property improvement projects. Your key responsibilities for the role will include:

• Coordinate work orders, purchase orders, supplier quotes and contractor engagements
• Manage maintenance databases, contractor registers and departmental records
• Process invoices, support accounts payable activities and resolve supplier queries
• Assist with preventative maintenance programs, room refurbishment projects and capital works administration
• Coordinate contractor onboarding, inductions and compliance documentation
• Prepare month-end reporting, financial analysis and business reports
• Liaise with internal stakeholders and external suppliers to ensure works are completed efficiently and with minimal operational impact
• Support HSW, environmental and compliance initiatives

What you’ll need to be successful 

• Demonstrated administration experience in maintenance, facilities, property, hotel/hospitality, construction or a similar operational environment
• Experience in accounts payable, supplier management, invoice processing and contract administration
• Proficient in MS Office applications, incl. Excel to analyse data and produce reports, and systems capability using PMS - Opera, maintenance - Inform, finance - SAP, and HSW - Donsafe 
• Excellent organisational, attention to detail and time management skills
• A proactive approach with the ability to work independently and take initiative
• Strong communication and stakeholder management skills
• Proven ability to manage competing priorities and problem solving
• A collaborative approach with a genuine interest in supporting people, customer focus and teamwork

We are Offering 

• Permanent Full-time – Monday-Friday 38 hours week

• $69,500 remuneration package including 12% super

• Healthy team culture + values led organisation

• Lifestyle employee discounts & benefits at RACV resorts with accommodation, dining, vehicle roadside assistance, insurance, travel & experiences, RACV club membership, care hire & corporate partner offers

• Health & wellbeing employee discounts & benefits including discounted gym & golf membership, eye wear, employee giving & volunteer program, parental leave, employee assistance program + more

• Employee of the month awards & recognition programs

• Career leadership training and development opportunities

• Complimentary parking onsite

The RACV difference

Be part of a team who cares. Back your ambition and find a new career with RACV.

Application process

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to complete an initial 20-minute AI online chat interview.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.  

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis -Corporate and whether any reasonable adjustments may be required.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.  

Submit your CV via the link below.