Golf Shop Supervisor
About this role
- Competitive hourly Salary + Penalties
- Must be available evenings and weekends
- Discounts on RACV Products
Great things start here
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
At RACV Torquay, situated at the start of Victoria’s Great Ocean Road and famous surf coast, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.
About the Opportunity
RACV is seeking a hands on Golf Shop Supervisor to support the smooth, profitable and service-focused operation of our Golf Shop. In this role, you’ll help lead the Golf Shop team, deliver high-quality service to members and guests, support daily operations, and contribute to the successful delivery of golf events and golf days.
Working closely with the Golf Operations Manager, you’ll supervise and coordinate team activities, assist with rostering, stock management, merchandising, cash handling, member enquiries, equipment hire, and the overall presentation of the Golf Shop. You’ll also play an important role in building strong member and guest relationships, promoting RACV facilities and services, and maintaining a safe, collaborative and customer-focused environment.
About you
To be successful, you’ll bring:
- Previous experience in a supervisory role within a retail outlet
- Strong leadership and operational management skills
- Golf playing knowledge and a sound understanding of golfing etiquette
- General understanding of golf rules, regulations, handicapping and course etiquette
- Knowledge of golf equipment
- Understanding of customer management, service standards, selling, cross-selling and upselling techniques
- Ability to build rapport, manage member feedback and contribute to a positive team culture
- Responsible Service of Alcohol Certificate, or willingness to obtain one on the job
Essential:
- Knowledge of MICLUB systems
- Previous golf retail experience
- Experience working within a golf operations environment at a golf course
We are Offering
- Discounts on RACV products & resorts
- Uniform + Free parking onsite
- Monthly employee reward and recognition program
- Ongoing training and career development
The RACV difference
Be part of a team who cares. Back your ambition and find a new career with RACV.
You can learn more about the RACV at careers.racv.com.au
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. Submit your CV via the link below.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business
Application
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
Applicants will be required to complete an initial 20-minute AI online chat interview.
Company at a glance
Become part of an iconic, purpose-driven organisation that gives you the chance to challenge yourself, with rewarding work and opportunities that create an impact beyond your role.
Join RACV if you want to help improve lives in the areas of home, energy, motoring & mobility, and leisure. Your personality will be welcomed, and you’ll work with people who care, in a role where you can make a difference and have room to grow.
Whether you’re providing roadside assistance to those in need, installing smart solar solutions, creating memorable experiences at our clubs and resorts, or designing products and services in one of our two corporate offices — we have people and policies to support you, and benefits you’ll use.
The journey so far
Since 1903, RACV has been one of Australia’s most trusted brands and is the largest member organisation in Victoria. We’re famous for not letting people down and we’re not about to stop.
Our values — innovation, accountability, care, and team — guide us to ensure we’re there for our customers, members, and our wider community.
As Victoria’s largest member organisation, we advocate on issues on behalf of our over 2.2 million members. We partner with organisations that are improving lives. Together we are making communities stronger.
We’re proud to offer the kind of opportunities only a diverse business can provide. If you’re interested, we’re looking for the best and brightest minds to join the next chapter.
Top Benefits
- Discounts on RACV products
- Discounts on resorts
- Uniform
- Free parking onsite
- Monthly employee reward and recognition program
- Ongoing training
- Career development
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