Golf & Sports Team Leader
About this role
Love golf and creating great experiences for members and guests?
Join the team at RACV Cape Schanck Resort, located on the stunning Mornington Peninsula. We're looking for a hands-on Golf & Sports Team Leader to support the day-to-day operation of our Golf Shop and help deliver exceptional service to members, guests and visitors.
This is a fantastic opportunity for someone with experience in golf operations, retail, hospitality or customer service who enjoys working with people and is looking to further develop their skills in a supportive resort environment.
About the Role
Reporting to the Golf Operations Manager, you'll assist with the daily operation of the Golf Shop, support team members, coordinate bookings and competitions, help deliver golf events, and ensure a welcoming experience for all guests.
Key responsibilities include:
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Supporting the day-to-day operation of the Golf Shop
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Delivering exceptional member and guest service
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Assisting with bookings, competitions and golf events
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Leading and supporting team members during daily operations
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Maintaining retail presentation, merchandising and stock control
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Managing cash handling and equipment hire processes
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Promoting golf, leisure and resort experiences
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Working collaboratively with other resort departments
About You
You'll bring:
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Experience in a golf, retail, hospitality or customer service environment
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Previous experience supporting or supervising team members
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Strong working knowledge of MiClub
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Excellent customer service and communication skills
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Sound retail, merchandising and stock management experience
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A positive, professional and team-focused approach
Essential Requirements
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Availability to work a 38-hour week, including weekends
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Current RSA Certificate
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Current Victorian Driver Licence
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Flexibility to work across a 7-day operation
Why Join RACV?
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Work in a stunning coastal location on the Mornington Peninsula
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Discounts across RACV resorts, accommodation, dining and experiences
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Career development opportunities within a trusted Victorian brand
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Supportive and collaborative team environment
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Combine your passion for golf with a rewarding hospitality career
Application process
You can learn more about the RACV at careers.racv.com.au
Applicants will be required to complete an initial 20-minute AI online chat interview.
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
Applicants for this role, will also be required to provide evidence that they have a current Working With Children Check or willing to obtain a Working With Children Check.
Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Golf Shop Assistant and whether any reasonable adjustments may be required.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Apply now and join the team at RACV Cape Schanck Resort!
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Company at a glance
Become part of an iconic, purpose-driven organisation that gives you the chance to challenge yourself, with rewarding work and opportunities that create an impact beyond your role.
Join RACV if you want to help improve lives in the areas of home, energy, motoring & mobility, and leisure. Your personality will be welcomed, and you’ll work with people who care, in a role where you can make a difference and have room to grow.
Whether you’re providing roadside assistance to those in need, installing smart solar solutions, creating memorable experiences at our clubs and resorts, or designing products and services in one of our two corporate offices — we have people and policies to support you, and benefits you’ll use.
The journey so far
Since 1903, RACV has been one of Australia’s most trusted brands and is the largest member organisation in Victoria. We’re famous for not letting people down and we’re not about to stop.
Our values — innovation, accountability, care, and team — guide us to ensure we’re there for our customers, members, and our wider community.
As Victoria’s largest member organisation, we advocate on issues on behalf of our over 2.2 million members. We partner with organisations that are improving lives. Together we are making communities stronger.
We’re proud to offer the kind of opportunities only a diverse business can provide. If you’re interested, we’re looking for the best and brightest minds to join the next chapter.
Top Benefits
- Discounts across RACV resorts
- Accommodation discounts
- Dining discounts
- Career development opportunities
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