Food & Beverage Duty Manager

• Cape Schanck | RACV Cape Schanck Resort | Permanent Full-time
• Generous employee benefits & discounts on RACV products & 10 resorts
• Join a large trusted Australian brand & VIC’s largest member-based organisation

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. 

At RACV Cape Schanck Resort, in the Mornington Peninsula with nearby walks, wineries, and unspoilt beaches, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction, attending a conference or a special event.  

About the Opportunity

Imagine working where breathtaking views meet exceptional hospitality. As our Food & Beverage Duty Manager, you’ll play a pivotal role in delivering unforgettable experiences at one of Victoria’s most beautiful destinations.

In this dynamic position, you’ll oversee the seamless operation of our restaurants, conference and events spaces, in-room dining, lounges, and bars. From day-to-day management to leading a passionate team, you’ll ensure every guest enjoys world-class service.

But that’s not all — you’ll help shape the future of our Food & Beverage offering, driving innovation, training and creating new opportunities to elevate our outlets and delight our members, guests and delegates.

This could be just the right role for you? 

As a Food & Beverage Duty Manager, your key responsibilities for the role include: 

• Inspire and guide your team in a safe, collaborative, and motivating environment
• Oversee daily operations and ensure outstanding service standards
• Train and develop F&B staff to achieve performance goals
• Monitor KPIs and provide feedback to drive continuous improvement
• Liaise with management, kitchens, and events teams to deliver seamless service
• Resolve issues professionally and lead by example in member service excellence

What you’ll need to be successful 

• Previous experience in hospitality management or supervision within a large team 
• Conference and Events background is a must
• Hotel Experience is desired
• Industry knowledge of trends in food, wine and beverages
• Strong leadership skills to achieve a positive working culture
• A hands-on approach to ensure smooth daily operations
• Proven ability to liaise with internal and external stakeholders
• Sound problem-solving and conflict resolution skills
• RSA 
• Hold or obtain a valid Working with Children Check
• Full working rights in Australia

We are Offering 

• Permanent full-time
• Competitive salary + 12% super
• Great discounts on accommodation at 10 resorts, dining + more
• Free roadside assistance & up to 50% discount on insurance incl vehicle & home + more
• Health and wellbeing benefits – discounts on gym & golf memberships, spa, eye wear rebate, paid volunteer day, parental leave, EAP + more
• Workplace flexibility & whole-life balance
• Collaborative workplace culture and values led organisation
• Career training and development opportunities
• A pivotal role within a diverse values driven organisation that truly cares about its people and members

The RACV difference

Curious about where this role could take you? Explore endless opportunities a diverse business can provide and grow your career in more ways than one. 

Application process

You can learn more about the RACV at https://careers.racv.com.au/

Applicants will be required to complete an initial 20-minute AI online chat interview.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Applicants for this role, will also be required to provide evidence that they have a current Working With Children Check or willing to obtain a Working With Children Check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Food & Beverage  and whether any reasonable adjustments may be required.  

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link below.