DLO Phlebotomy Service Rep III Float

Diagnostic Laboratory of Oklahoma (DLO)

Location: Territory within NW Oklahoma City & some Rural Areas 

Hours: Monday-Friday 7am-4pm

Essential Functions: 

• Report to work on time and prepared for each scheduled shift
• Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
• Maintain a positive, professional, and supportive attitude throughout the workday
• Work collaboratively as a team member and contribute to a respectful, productive work environment

 

Represents the face of our company to patients who come to DLO, both as part of their health routine or for insights into life-defining health decisions. The PSR III - Float draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III - Float has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR III - Float is responsible in providing coverage at multiple locations for multiple roles.  The PSR III - Float must ensure that daily activities of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy are completed accurately and on time.  The PSR III - Float demonstrates DLO Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work and direct daily activity in a doctor's office, a patient service center, in a house call environment, long-term care or as business needs dictate. Must be able to step in for a PSR II and lead one or more PSR on site.  Will be required to act as a coach, mentor, instructor, resource advisor for new employees and provide effective onboarding services to new clients.  They will also act as point of contact to staff on-site and provide regular input to the group lead or supervisor.  The PSR III PSR III - Float may also focus on working with customers who have a high complexity and/or volume practice with a specialized focus requiring outstanding phlebotomy skills. In addition, these practices require a higher level of customer-facing skills including; verbal and written communications, problem-solving, and collaboration with multiple functions, such as: Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to their specialty and or complex test orders. The PSR III - Float must be capable of handling multiple priorities in a high-volume setting. 

Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.