Senior Category Portfolio Manager

• An exciting opportunity to join our Qantas Loyalty Retail Tribe in this Senior Leadership position
• 12M Fixed-Term role based at our Corporate Campus in Mascot

At Qantas Loyalty, our vision is simple: to be the most valued, trusted, and rewarding loyalty ecosystem in the world. As an integral part of the iconic Qantas brand, we foster lasting relationships by delivering unparalleled value to our members—whether they are earning points in the air, shopping online, or unlocking exclusive everyday perks.

We are a fast-paced, innovative business dedicated to growth. This is your chance to lead eCommerce strategic planning, driving alignment across the enterprise to turn bold digital visions into reality.

As the Senior Manager, E-Commerce Enablement, you will serve as a key member of the Retail Tribe leadership team. Partnering closely with the Head of eCommerce, you will oversee strategic planning, governance, and reporting, ensuring a holistic view of milestones and dependencies across Finance, Partners, People, and executive teams.

This highly cross-functional role balances advanced commercial modelling with program leadership, requiring you to bridge gaps between diverse business units, smooth out cross-Tribe dependencies, and unlock new growth avenues.

Key Responsibilities:

• Strategic Enablement & Governance: Translate long-term eCommerce visions into operational roadmaps, managing cross-Tribe dependencies, facilitating trade-off decisions, and overseeing consistent governance reporting.
• Commercial & Financial Modelling: Lead the development of sophisticated financial models to support major initiatives, complex partner negotiations, and business cases—ensuring rigorous accuracy and consistent evaluation methodologies.
• Performance & Insights: Continually review business unit and product performance using data-driven insights to uncover growth, margin, and cost-efficiency opportunities.
• End-to-End Delivery: Own the execution of key eCommerce initiatives from initial scoping and timelines through to final benefits realization.
• Stakeholder Integration: Build deep, trusted relationships across Finance, Technology, Qantas Business Rewards (QBR), Data, and Analytics to ensure seamless cross-functional delivery.
• People Leadership: Lead, mentor, and empower a high-performing team, fostering individual professional growth and capability development.

What You’ll Bring:

To excel in this role, you will be a strategic orchestrator with a rare mix of deep analytical horsepower, exceptional stakeholder management, and commercial astuteness.

• Experience: 10+ years of successful experience in strategic planning and commercial management specifically within an enterprise eCommerce environment.
• Education: A Degree in a relevant discipline (eCommerce, Procurement, Supply Chain Management, or Business Management).
• Financial & Analytical Mastery: Advanced capabilities in financial modeling, data integrity, and building robust business cases to evaluate large-scale digital opportunities.
• Complex Stakeholder Management: Proven experience driving alignment, managing competing priorities, and influencing outcomes across complex, cross-functional matrices at a senior level.
• Program Leadership: A track record of successfully steering strategic initiatives from high-level concepts through to execution and commercial delivery.
• Communication Artistry: Exceptional verbal and written presentation skills, with the ability to clearly translate complex financial data and strategic initiatives into compelling narratives for executive audiences.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel:

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Ready to enable the future of eCommerce?

If you are a visionary commercial leader who thrives on connecting strategy with flawless execution, apply today.

Applications Close: 31st July 2026