Strategy& - TMT Operations - Senior Manager

About the role

Media & Entertainment businesses are facing increasing pressure to adapt amid economic volatility, geopolitical uncertainty, technological developments, and intensifying competition. In response to growing client demand, we are expanding our Strategy& Operation team’s presence across the UK, with a focus on TMT and particularly in Media & Entertainment.

As a Senior Manager, you will work with a diverse range of TMT clients, with a particular focus on businesses operating in Media, alongside leading practitioners across PwC, primarily within Deals. You will play a critical role across the end-to-end operations improvement lifecycle - from diagnosing performance issues and identifying value opportunities, through to supporting and leading implementation.

This is a delivery-focused role. You will be expected to take ownership of workstreams, manage stakeholders, and ensure tangible, quantifiable benefits are realised for our clients. We pride ourselves on being a trusted, hands-on delivery partner, not just an advisory voice.

Key responsibilities

• Manage internal and external stakeholders, including senior client executives, providing sector and functional insight to operational transformation and value creation programmes

• Analyse complex financial and operational information to develop clear, actionable recommendations

• Conduct market, operational, and client analysis to identify performance improvement opportunities

• Perform cash flow and liquidity analysis, financial baselining, sensitivity analysis, and forecast reviews

• Prepare and deliver high-quality presentations and reports for senior stakeholderS

• Build and maintain strong, trusted relationships with clients and colleagues across the Firm while leading, coaching, and developing junior team members, fostering a high-performance culture

• Support marketing, business development, and proposition development activities across our TMT sector and leverage PwC’s broader capabilities to deliver integrated, high-impact solutions for clients

• Oversee project economics, governance, and delivery quality

Skills and Experience

• Experience supporting Media & Entertainment clients, particularly within Marketing and Advertising, through operational transformation or performance improvement initiatives including business models, revenue drivers, and market dynamics

• Strong financial and operational analytics capability with experience managing complex change programmes and senior stakeholders

• Comfort operating in ambiguous, high-pressure environments with competing priorities

• Excellent written and verbal communication skills, including strong PowerPoint capability

• Proven experience leading, coaching, and developing teams

• Ability to leverage digital tools and data to enhance client delivery and insight

• Knowledge of working capital management, supply chain optimisation, procurement, and debt management

What you’ll receive from us:

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.