Solutions Engineer
About this role
We are looking for a Solutions Engineer with 3+ years of experience to bridge the gap between Pulse's cutting-edge document intelligence platform and the enterprise customers who depend on it. This is a highly technical, customer-facing role at a fast-growing YC-backed startup where you'll be the go-to technical expert in the sales process — working alongside AEs to drive deals forward and ensure customers succeed in production.
What will you be doing?
Partner closely with Account Executives throughout the sales cycle, owning all technical discovery, demos, and evaluations
Deploy and configure Pulse's extraction pipelines within customer environments, supporting pilots and production rollouts
Diagnose and resolve accuracy, latency, and infrastructure issues across distributed systems for enterprise customers
Build internal tools and customer-facing utilities in Python to support integrations and downstream workflows
Collaborate with Pulse's ML, platform, and product teams to surface customer feedback and improve the platform
Key Requirements
3+ years in a pre-sales customer facing technical role (pre-sales Solutions Engineering, Forward Deployed Engineering, etc.) at a technical B2B company
Strong familiarity with sales processes (e.g., MEDDIC, Command of the Message) — you understand how deals get done
Hands-on experience with APIs, distributed systems, and production infrastructure (Kubernetes a strong plus)
Proficiency in Python for tooling, automation, and backend integrations
Must be customer-facing — pure software engineering backgrounds without client-facing experience will not be considered
Company at a glance
Pulse is a San Francisco-based company that uses AI to extract structured information from complex documents at scale, serving Fortune 100 enterprises and startups to automate data extraction and unlock operational insights.
What happens next
Skip the application pile. I get you in front of the people who decide.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
When the company wants to meet, I get the call on your calendar. You just show up.
Culture & values
Small, fast-growing team of engineers
Team is passionate about the intersection of computer vision, NLP, and data infrastructure
Work directly impacts customers and shapes the future of document intelligence
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