Supervisor Pharmacy Technician - Pharmacy

Supervisor Pharmacy Technician for Providence Home Services Specialty Pharmacy in Tigard, OR.

Full-Time/Day Shift

Provides operational leadership and oversight of Credena Health’s Medication Benefits (Patient Access) team, ensuring timely patient access to therapy through benefits investigation, prior authorization, financial assistance, referral coordination, and reimbursement support.

Leads medication benefit specialists, pharmacy technicians, and patient access caregivers while partnering with pharmacists, providers, payers, manufacturers, and external organizations to improve access, patient experience, and organizational outcomes.

Responsible for caregiver development, operational performance, quality, productivity, workflow optimization, and compliance with regulatory, accreditation, and organizational standards. Serves as a subject matter expert and key liaison across pharmacy, clinical, provider, and external partner teams.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Home Services Oregon and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Essential Functions

• Supervises, coaches, and develops Medication Benefits Specialists, Pharmacy Technicians, and assigned caregivers.
• Oversee daily operations including benefits investigations, prior authorizations, appeals, and financial assistance enrollment.
• Monitors workload, productivity, service levels, and key performance metrics.
• Resolves complex patient access, reimbursement, and payer-related issues.
• Ensures compliance with payer, regulatory, accreditation, and organizational requirements.
• Leads training, onboarding, competency assessment, and performance management activities.
• Identifies and implements workflow improvements to enhance efficiency and patient experience.
• Collaborates with pharmacy, clinic, and operational leaders to improve access to therapy and achieve departmental goals.
• Supports quality improvement, reporting, and accreditation readiness activities.

Required Qualifications:

• Upon hire: Oregon Certified Oregon Pharmacy Technician or
  • Upon hire: Oregon Pharmacy Technician License.
• 2 years Pharmacy experience.

Preferred Qualifications:

• 1 year Specialty Pharmacy experience.
• Lead technician and/or supervisory responsibility.

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.