Bistro Attendant (55623)

Job DetailsJob Location: Courtyard Lackland Sea World San Antonio - San Antonio, TX 78238Position Type: Full-Time/Part-TimeSalary Range: $17.00 - $18.00 HourlyJob Category: Hospitality - HotelProvidence Hospitality Partners, based in Denver, Colorado, was founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to achieve clearly defined objectives, and we pursue a proactive position to enhance the wellbeing in our communities. We provide a corporate culture that values teamwork, a strong work ethic, service to others, and personal balance.

SUMMARY: The Bistro Attendant is a guest service expert. They will take initiative to deliver exceptional service, ensuring every guest interaction feels personalized and seamless. From preparing food and beverages to engaging with guests and maintaining a clean and organized workspace, they play a key role in bringing the Courtyard experience to life. They assist with the coordination of the daily operations of the Bistro to ensure highest standards for cleanliness, product quality, and guest service for the hotel.

What You’ll Do

Deliver exceptional guest experiences through engaging and personalized service
Prepare, cook, and serve food and beverages in accordance with brand standards
Communicate effectively with team members to ensure timely service
Maintain cleanliness and organization, including kitchen and bistro areas
Process all payment methods accurately and efficiently
Stay knowledgeable on menu offerings, promotions, and preparation techniques
Uphold Marriott standards for professionalism, appearance, and communication
Follow all safety, sanitation, and company policies, including Food Handlers’ Certification and Alcohol Server Certification, as needed
Assist with inventory management and ordering
Support daily operations and perform additional duties as assigned

QualificationsQualifications

Excellent customer service skills
Strong judgment with the ability to make timely and sound decisions
Creative, flexible, and team-oriented mindset
Professional appearance and demeanor
Ability to effectively communicate with individuals at all levels and diverse backgrounds

Education & Experience

High school diploma or GED equivalent preferred
Previous server experience required
No supervisory experience required

Core Competencies

Quality – Demonstrates accuracy and thoroughness; actively seeks ways to improve and promote quality; applies feedback to enhance performance.

Quantity – Meets productivity standards; completes work in a timely manner; strives to improve efficiency while maintaining quality.

Safety & Security – Follows safety procedures; identifies and reports unsafe conditions; uses equipment and materials properly.

Attendance & Punctuality – Maintains consistent attendance; arrives on time; ensures responsibilities are covered when absent.

Dependability – Follows instructions; responds to management direction; takes accountability; meets commitments and deadlines.

Physical Demands & Work Environment

Regularly required to stand, walk, bend, stoop, lift, and reach
Frequently required to lift, push, or carry up to 50 lbs
Work environment may include exposure to heat, cold, and moderate noise levels

Compensation & Schedule

Salary: $
Hours: Flexible schedule including mornings, evenings, weekends, and holidays

Benefits

Medical, Dental, and Vision Insurance for Full Time associates
Company-paid Life and AD&D Insurance for Full Time associates
401(k) with Company Match
Paid Time Off and State-required Sick Pay, if applicable
8 Paid Holidays
Marriott hotel discounts (global brand benefits)
Voluntary Short-Term and Long-Term Disability, as well as other supplemental offerings