Server POC
About this role
Summary
Provide general back-office functions commonly found in a legal setting including typing, emails, data entry, database and web-based navigation.
Essential Duties and Responsibilities
- Enter data using current technology and proprietary software.
- Prepare and sort documents for data entry.
- Create and maintain logs for tracking purposes.
- Review and enter data updates in the systems.
- Review discrepancies in data received.
- Provide effective communication daily with clients, vendors and co-workers in a professional, courteous manner in person, telephonically or via email.
- Performs clerical duties as required - printing and scanning documents, proofing documents, etc.
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
- Serve as back up in a team member’s absence and assist other teams when required.
- Punctual and regular attendance.
- Perform other duties as assigned.
Minimum Qualifications
- High school diploma or equivalent required
- Strong written and verbal communication skills
- Proven ability to manage multiple priorities and maintain strong organizational skills
- Knowledge of Rules of Civil Procedure for supported states
- Intermediate proficiency in Microsoft Office applications preferred
Work Environment
Professional office work environment. Office Hours are 9AM – 6PM ET.
Office Hours are 9AM – 6PM ET.
Company at a glance
ProVest plays a critical role in the legal process by ensuring that defendants in a legal action have been properly served process. We specialize in managing the service of process related to creditors’ rights and mortgage defaults. Today, ProVest annually serves millions of documents for the country’s most notable law firms, financial institutions and insurance companies. Our rich history, disciplined approach and the expertise of our professionals have made us an industry market leader since 1991. With more than 30 years of experience, ProVest has earned a reputation as a trusted and knowledgeable provider. The industries we support require a process server to know consumer rights and laws. As a result of our specialty in this industry, we play a vital role in ensuring the consumer is protected and informed.
Each client interaction is infinitely valuable, and we are committed to delivering unparalleled service on their behalf. ProVest’s nationwide managed network of more than 2,000 experienced professional process servers are carefully vetted to ensure accurate and courteous service of process time and again. We use leading, proprietary technology, including in-field mobile devices, advanced EDI’s, and robust reporting solutions. Our offerings are both reliable and flexible. Importantly, ProVest is the only process server with SOC-2Type-2 certification.
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