E-Filing Clerk
About this role
Position Summary:
While upholding department and company policies, the E-Filing Clerk processes the electronic filing of cases for various counties, while managing daily functions and workflows to meet business needs.
Essential Duties and Responsibilities:
- Manage the daily functions and workflow of client files through distribution of a balanced workload to meet established performance goals,
- Provide exceptional customer service; know and ensure client specifics are being met,
- Update client specifics as modification is needed and communicate internally to impacted to parties,
- Identify and partner in the establishment of best practices related to unit of business,
- Demonstrate the ability to prioritize and keep accurate records
- Understand and maintain client nuances & customer preferences
Other Duties & Responsibilities:
- Provide coverage for identified staff in their absence,
- Provide production coverage when necessary.
Minimum Qualifications (Education, Experience, Skills):
- High School degree or equivalent,
- Effective communication,
- Ability to multi-task and maintain organization standards,
- Knowledge of Rules of Civil Procedure related to states managed under the role,
- Microsoft Office experience intermediate level preferred.
Company at a glance
ProVest plays a critical role in the legal process by ensuring that defendants in a legal action have been properly served process. We specialize in managing the service of process related to creditors’ rights and mortgage defaults. Today, ProVest annually serves millions of documents for the country’s most notable law firms, financial institutions and insurance companies. Our rich history, disciplined approach and the expertise of our professionals have made us an industry market leader since 1991. With more than 30 years of experience, ProVest has earned a reputation as a trusted and knowledgeable provider. The industries we support require a process server to know consumer rights and laws. As a result of our specialty in this industry, we play a vital role in ensuring the consumer is protected and informed.
Each client interaction is infinitely valuable, and we are committed to delivering unparalleled service on their behalf. ProVest’s nationwide managed network of more than 2,000 experienced professional process servers are carefully vetted to ensure accurate and courteous service of process time and again. We use leading, proprietary technology, including in-field mobile devices, advanced EDI’s, and robust reporting solutions. Our offerings are both reliable and flexible. Importantly, ProVest is the only process server with SOC-2Type-2 certification.
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