Office Manager

Job DetailsLevel: EntryJob Location: Corporate Headquarters - Atlanta, GA 30318Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $25.00 - $25.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Admin - ClericalThe Office Manager provides administrative services and support for the corporate office located in West Midtown Atlanta. The Office Manager will be the first point of contact for visitors and phone inquiries. This position will also assist with administrative tasks within all departments including sales, marketing, human resources, and operations as business demands. The idea candidate is professional, personable, and well organized.

Key Responsibilities

Duties may include but are not limited to

Become the main contact for all external and internal inquiries for the main office and off-premise catering division.
Facilitate internal communications and gain understanding of all aspects of the company to effectively be a line of communication across departments and divisions.
Be the initial contact for guests and appointments at the corporate office
Send, receive, and distribute mail
Manage calendars for all board rooms and tasting rooms in the building
Prepare tools for meetings
Order special products and office supplies
Answer phones and organize and distribute sales inquiries and leads
Maintain call logs
Respond to all customer inquiries in a polite and timely manner
Maintain list of top clients and distribute cards and gifts as needed
Create, maintain, and distribute customer feedback surveys
Assist departments with graphics and designs of content such as; monthly communication list, tasting & mixer invitations, virtual newsletters, menu signage & design, catering proposals, etc.

This position also has opportunity to assist in photographing events and attending networking events

Assist with marketing tools and contact information into listservs
Creating wedding baskets for clients
Assist with creating proposals, managing or updating BEOs in Caterease, assist in the tracking of Purchase Orders, and more as directed

QualificationsEducation and Experience

1+ year in an office manager or administrative role, or equivalent
Proficient in Publisher, Microsoft Office & Caterease a Plus, Canva/Adobe experience is preferred!

Specialized Skills

Excellent Verbal and written communication skills
Ability to multi-task
Effective organizational skills
Self-motivated
Interpersonal skills and team player
Ability to work under deadlines; proficiency with Microsoft office, publisher and excel.
Must have a welcoming personality
Must be extremely punctual

CORE VALUE AND COMPETENCY REQUIREMENTS

Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships.  Possess the expertise and skill levels required of the job and perform with quality.
Dedication - Dependable, reliable and follows through on projects from inception to completion.  Willing to put in as much time as necessary to complete tasks.  Demonstrate a win-win attitude: “see it, own it, solve it.”
Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct.  
Safety & Security - Observe safety and security standards.  Use equipment and materials properly.  Comply with safety standards and personal protective equipment requirements.  Report potential unsafe conditions or practices to appropriate person immediately.  Promote restaurant safety, cleanliness and security compliance at all times.
Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.  
Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency.  Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations.  Perform well under tight time schedules and pressures to change direction quickly.
Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

Schedule & Compensation

This is a fulltime hourly role at $25/hr. Pay is bi-weekly
Typical schedule is 9am-5pm (M-F); position may require to work nights, weekends, and occasional holidays as business demands
Benefits include health insurance, dental, vision, life, 401k, short & long term disability, HSA, daily lunches in office