Patient Care Coordinator (West Yarmouth)
About this role
Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience.
Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.
Compensation: $19-$23 per hour, based on experience and qualifications
Responsibilities:
- Greet and check in patients, ensuring accurate and complete patient information.
- Collect copays and patient balances as needed.
- Manage appointment scheduling.
- Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
- Collect and update patient information.
- Assist with administrative tasks such data entry and maintaining patient records.
- High school diploma or equivalent.
- Prior experience in a customer service or administrative role, preferably in a healthcare setting.
- Excellent interpersonal and communication skills.
- Strong attention to detail and organizational skills.
- Ability to multitask, prioritize tasks, and work in a fast-paced environment.
- Proficient in computer skills and ability to learn new software systems.
- Monthly performance bonus
- Medical, dental, vision insurance
- STD/LTD
- Hospitalization insurance
- Accident insurance
- Life insurance
- 401k with employer match
- Employee assistance program
- Employee discounts
- Employee referral program
- Paid time off (PTO)
Company at a glance
Feeling better has never been more convenient -- with our state-of-the-art facilities in New York, New Jersey, Connecticut, Massachusetts and New Hampshire! At Professional Physical Therapy (Professional), we customize recovery plans for all of our patients and give them the flexibility to be treated in multiple locations during their rehabilitation. Our team of specialists includes physical therapists, certified athletic trainers, strength and conditioning specialists, hand therapists, and ergonomic workplace solutions experts.
To afford our patients with care that lasts beyond the rehabilitation process and to provide elite, adult, and youth athletes with the tools they need to succeed, in 2005, we launched the Professional Athletic Performance Center -- a 20,000 square foot facility on Long Island.
Professional offers one of the best Continuing Education programs for allied health professionals in the field of Sports Medicine -- Professional Seminars. We also provide students with an opportunity to augment their education in our clinics through our nationally renowned Clinical Affiliation Program.
At Professional, we recognize our staff is our most valuable asset. We invest in each employee and are proud of our many opportunities for career development.
We provide the highest quality care Physical Therapy has to offer! Call us today!
1-800-333-MYPT
Top Benefits
- Monthly performance bonus
- Medical insurance
- Dental insurance
- Vision insurance
- Short term disability insurance
- Long term disability insurance
- Hospitalization insurance
- Accident insurance
- Life insurance
- 401k with employer match
- Employee assistance program
- Employee discounts
- Employee referral program
- Paid time off
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