Sales Incentive Analyst

Position Summary

Since 1999, Prime Communications has grown to become AT&T's largest privately-owned Authorized Retailer, operating approximately 2,000 retail locations across the United States. We are seeking a detail-oriented and analytical Sales Incentive Analyst to join our Finance team.

The Sales Incentive Analyst plays a critical role in ensuring the accurate administration of sales compensation programs by validating sales data, calculating incentive earnings, reconciling compensation results, and supporting monthly commission processes. This position partners closely with Sales, Finance, Payroll, and Operations leadership to ensure sales employees are compensated accurately and in accordance with company incentive plans.

The ideal candidate is highly analytical, comfortable working with large datasets, and motivated to continuously improve reporting processes through automation and data-driven solutions.

Essential Responsibilities

Sales Incentive Administration

• Support the administration of company-wide sales incentive and commission programs for retail sales employees and leadership.
• Review sales transactions to ensure employees receive accurate credit for eligible sales.
• Validate incentive calculations against approved compensation plans and business rules.
• Assist in the monthly sales incentive calculation, validation, and payment process.
• Maintain accurate historical sales incentive records and supporting documentation.
• Ensure incentive payments are processed accurately and within established deadlines.

Data Analysis & Reporting

• Analyze large volumes of sales, commission, and operational data to identify discrepancies, trends, and anomalies.
• Prepare recurring reports and dashboards supporting incentive administration and management reporting.
• Perform ad hoc reporting and data analysis to support business decisions.
• Monitor data quality and recommend corrective actions when inconsistencies are identified.
• Assist in developing and maintaining reporting tools using Excel, Power BI, or similar reporting platforms.

Reconciliation & Issue Resolution

• Research compensation questions and disputes by reviewing transaction data and supporting documentation.
• Assist with reconciliation of sales data between multiple internal systems.
• Work closely with Payroll, Sales Operations, and Finance to resolve compensation discrepancies.
• Document findings and communicate resolution recommendations to appropriate stakeholders.
• Support audit requests by providing accurate documentation and reconciliation support.

Process Improvement

• Identify opportunities to improve reporting accuracy, automate recurring processes, and reduce manual effort.
• Assist with developing standardized reporting procedures and documentation.
• Support implementation of new compensation plans and reporting enhancements.
• Recommend improvements to data validation and quality control processes.
• Participate in system testing and validation for new incentive compensation initiatives.

Cross-Functional Collaboration

• Partner with Sales Operations, Payroll, Finance, Human Resources, and Information Technology to ensure accurate sales compensation administration.
• Support leadership by providing timely reporting and analysis.
• Communicate effectively with internal stakeholders regarding compensation questions and reporting needs.
• Assist in documenting business requirements and process improvements.

Qualifications

• Bachelor’s degree in finance, Accounting, Economics, Business Administration, Mathematics, Statistics, Operations, Data Analytics, or a related field preferred. Equivalent experience may be considered.
• 0–2 years of experience in Finance, Accounting, Business Analytics, Sales Operations, Data Analysis, or a related analytical role.
• Strong analytical and quantitative problem-solving skills.
• Excellent attention to detail with a high level of accuracy.
• Ability to organize, analyze, and interpret large datasets.
• Strong written and verbal communication skills.
• Excellent organizational and time management skills.
• Ability to prioritize multiple projects while meeting deadlines.
• Self-motivated with a continuous improvement mindset.

Technical Skills

• Intermediate to advanced Microsoft Excel, including:
• Experience with Power BI, Tableau, or similar reporting tools is preferred.
• SQL knowledge
• Experience working with ERP, payroll, HRIS, or sales reporting systems is a plus.

Preferred Experience

• Sales incentive or commission administration.
• Retail, telecommunications, or multi-location business environments.
• Payroll support or compensation analysis.
• Financial reporting or business analytics.
• Working with large datasets and data reconciliation.