Clinical Healthcare Assistant - MA
About this role
Language Requirements: Bilingual in English/Polish or English/Spanish STRONGLY PREFERRED
Position Summary
As a member of the Care Team, the Medical Assistant position is responsible for a variety of clinical tasks, both during and outside of provider visits. All staff are required to document their work in the electronic health record, treat patients in a timely and professional manner, and keep their work areas properly stocked, cleaned, and in compliance with applicable regulations.
Duties and Responsibilities
- Accurately perform basic patient assessment activities (height, weight, temperature, blood pressure, etc.) based on existing protocols or provider requests
- Administer patient screenings and assessments, as required, according to demographics and needs of each patient
- Assists with procedures and other services
- Collect and test specimens, as required (urine, sputum, pregnancy test, etc.)
- Administer and document immunizations and injections according to PrimeCare guidelines/procedures
- Room patients for their exams and maintain responsibility for the patient care process until the end of each visit
- Thoroughly, accurately, and promptly document all service rendered in the electronic health record for every patient
- Be knowledgeable of, and in compliance with, CLIA, OSHA and HIPAA regulations for safety, infection control, equipment operation, confidentiality, and other applicable areas (e.g. patient identification and standard precautions)
- Confirm maintainenance of refrigeration temperature according to VFC standards and documents in temperature log
- Treat all patients in a kind and courteous manner
- Regularly check mail, e-mail, and voicemail and respond promptly and professionally to all inquiries
- Attend to shared responsibilities in each work area, including answering phones, cleaning, stocking, and organizing common work areas, and assisting with orientation and training of other employees as needed.
- Perform other tasks required in support of the medical providers and nursing staff, but which are not detailed within this job description
- All clinical staff must be available, at a minimum, to work one (1) evening per week (until 8:00 pm) and one (1) Saturday every four (4) weeks
Required Skills or Abilities
- Basic patient care skills required, with observation and assessment skills preferred
- Good physical stamina and an ability to be on your feet most of the day
- Ability to work well with a variety of ages, cultures, and temperaments represented among PrimeCare staff and patients, treating other with kindness and professionalism in all they do
- Commitment to demonstrating personal integrity through punctuality, honesty, an ability to follow instructions, proper attention to detail in all work matters, and a willingness to learn from others
Required Knowledge, Experience, or Licensure/Registration
- High School diploma or its equivalent
- Satisfactory completion of an accredited Medical Assistant training program required
- Experience in a medical practice, laboratory, hospital or other clinical setting helpful
- Registered or Certified Medical Assistant recognition encouraged
- Current provider-level BLS CPR certification required prior to hire
Benefits
- 27 days of PTO each year, accrued each pay period
- 3 personal days
- 1 floating holiday
- 8 paid holidays
- Medical/Dental/Vision coverage available the 1st of the month following 30 days
- Company-paid life, short-term disability, and long-term disability coverage
- Discretionary 403(b) match and profit sharing after meeting service requirements
- Flexible spending accounts
- Accident & critical illness coverage
- Pet insurance
Salary
All wages are based on relevant years of experience and time since completing a Medical Assisting program. The minimum rate is the wage that a newly graduated Medical Assistant will earn.
PrimeCare Health is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all applicants. Therefore, PrimeCare does not discriminate on the basis of creed, color, national origin, sex, gender identity, sexual orientation, age, religion, marital or parental status, alienage, disability, political affiliation or belief, military or military discharge status.
Company at a glance
PrimeCareHealth (PrimeCare) is a federally qualified community health center (FQHC) that provides quality, affordable care to medically underserved populations on Chicago’s West and Northwest sides. Over its 22-year history, PrimeCareHealth has built a community-inspired, nationally recognized health care system that provides comprehensive family medical care at its five accessible locations, including health services for adults, seniors, women and children, as well as prenatal health services, behavioral health counseling, and case management, regardless of patients’ ability to pay.
Our clinics and health centers are staffed with trained medical professionals, including physicians, residents, nurses, case managers, care coordinators and service support staff. Our Behavioral Health services are fully integrated into our health care. Our licensed clinical psychologist and several licensed counselors work closely with our medical providers to support patients dealing with chronic conditions and diagnosed mental health issues.
Included in our approach
- Family Medicine-model of care for patients of all ages, from newborns to seniors
- Strong Emphasis on prenatal care and complex chronic disease care, including case management and care coordination
- Seamless provider transition between care settings – primary care, specialty care, acute inpatient, rehabilitation and long-term settings.
- Behavioral health services for children and adults integrated into primary care
- Outreach and Enrollment services for Medicaid expansion and Marketplace clients
- Culturally and linguistically competent care, with emphasis on underserved Latino and Polish communities – more than 65% of patients are served in a language other than English.
Top Benefits
- Sign-on Bonus
- Paid Time Off
- Personal Days
- Floating Holiday
- Paid Holidays
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Company-paid Life Insurance
- Short-term Disability Coverage
- Long-term Disability Coverage
- 403(b) Match
- Profit Sharing
- Flexible Spending Accounts
- Accident Coverage
- Critical Illness Coverage
- Pet Insurance
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