Credit Hire Handler
About this role
Are you looking for a new challenge?
Fancy helping us shape the future of motor insurance?
Prima could be the place for you.
Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price. Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact, we’re trusted by over 5 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain.
To help fuel that growth, we need a Credit Hire Handler to join our Claims UK team.
Excited to make an impact? Here are the details
\nWhat you'll do- Manage your own caseload of third party credit hire claims from instruction
through to settlement or litigation. - Liaise directly with clients, claimants, and third parties to progress cases
efficiently. - Handle quantum disputes and advise on liability issue.
- Review payment packs and have knowledge of verify and being able to
confidently use verify. - Identify and refer fraudulent activity and questionable underwriting.
- Proven experience (2+ years) handling motor-related credit hire claims from
inception through to settlement. - Familiarity with Verify and being able to review a payment pack.
- Technical knowledge of UK motor insurance coverages, civil procedure law,
including the claims process and litigation framework. - Deep understanding of indemnity, liability assessment, and quantum
calculation/estimation. - Excellent verbal and written communication skills to effectively represent
Prima. - Strong attention to detail, with a problem-solving attitude.
- Comfortable working in a growing / scale-up business environment.
Why you’ll love it here:
We want to make Prima a happy and empowering place to work. So if you decide to join us, you can expect plenty of perks.
🤸Work Your Way: Enjoy hybrid working, with a mix of home and office days.
🏁 Grow with us: We may move fast at Prima, but we move together. Get access to learning resources, mentorship and a growth plan tailored to you.
🌈 Thrive and perform: Your best work begins when you feel your best. Enjoy private healthcare, gym discounts, wellbeing programs and mental health support.
Think you’re a match? Apply now.
At Prima, we celebrate uniqueness. If you don’t meet every requirement but are passionate about this role, we still want to hear from you. Innovation thrives on diverse perspectives.
Prima is proud to be an equal opportunity employer. Need accommodations during the process? Email us at [email protected]. Let’s build the future of insurance, together.
Company at a glance
Prima is an insurtech company whose mission is to give customers a great experience at great prices. Since its launch in 2015, Prima has grown to become the market leader in Italy’s online motor sector (2020) and now serves 4.2 million customers with €1.3 billion in gross written premiums across Europe. It employs over 1,000 people and is regarded as one of the most successful insurtech players in the world. The company has attracted notable investors, including Goldman Sachs and The Blackstone Group in 2018 and The Carlyle Group since 2022, and began international expansion in 2022 with teams in London and Madrid to grow the UK and Spanish markets. Prima redesigned and digitalised the entire insurance value chain by building its own tech platforms on an advanced tech stack and data analytics capabilities.
Top Benefits
- Hybrid working
- Learning resources
- Mentorship
- Private healthcare
- Gym discounts
- Wellbeing programs
- Mental health support
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