Customer Service Rep I
About this role
- Provide customer services such as cashing checks, receiving deposits, making withdrawals, making credit card advances, preparing change orders for commercial customers, etc.
- Balance cash drawer and other receipt daily, as well as ATM (Automatic Teller Machine) when required
- Process various Night-Drop and Mail transactions as needed
- Wrap and bag coin, verify currency, mix new currency and turn-in mutilated currency
- Cross-sell bank products
- Perform miscellaneous duties such as filing, answering telephones, maintaining supplies, etc.
QUALIFICATIONS:
- Minimum 1 year of experience in bank operations preferred.
- Good communication skills (written and oral)
- Proven customer support experience
- Ability to multitask, prioritize and manage time effectively
Company at a glance
Founded in 1991, Preferred Bank (NASDAQ: PFBC) is one of the larger independent commercial banks headquartered in California with over $6.0 billion in total assets. We have locations serving Southern California, the San Francisco Bay Area, New York, and Houston, Texas.* We offer a full array of banking products and services with a concentration on commercial real estate loans, business loans, treasury management, and premier consumer banking services. The Bank consistently places high in industry reviews for its outstanding financial performance and exceptional relationship banking services.
Preferred Bank has been an integral part of the prosperity of the community and the success of our clients. We take great pride in our work and look forward to working with you to provide customized banking solutions to help you achieve your financial goals.
Preferred Bank was ranked as the best performing community bank in the U.S. in our asset size in 2019 and the best performing community bank in California in our asset size in 2020 as noted by S&P Global Market Intelligence.
*Houston, TX is a Loan Production Office
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