PATIENT SERVICE COORDINATOR
About this role
Job DetailsJob Location: 213 West 35th St SCIF Clinic - New York, NY 10001Education Level: 4 Year DegreeSalary Range: $24.18 - $24.18 HourlyTemporary Position
JOB SCOPE:
Oversees day to day front desk operations of the clinic, scheduling, and billing. Provides excellent customer care.
ESSENTIAL FUNCTIONS:
• Answers clinic phone line during business hours and makes reminder calls as needed• Communicates with insurance companies in regards to referrals, prior authorizations and other insurance related issues
• Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
• Maintains office condition and requests repairs as needed
• Provides general support to the clinical staff
• Under the guidance of front desk supervisor manages clinicians’ and prescribers’ schedules.
• Covers front desk as needed
• Takes clients’ referral information, triages urgency of the appointment, verifies insurance
• Runs and distributes reports as assigned by an administrator and clinic supervisor.
• Other duties as assigned by Clinic Director and Clinic Supervisor.
QualificationsEDUCATION AND EXPERIENCE
Minimum Bachelor degree is required
Minimum of 5 years of administrative experience
Company at a glance
Founded in 1945 as a pioneer in the community based-mental health services, today PCMH develops and owns 22 apartment buildings, 6 ambulatory offices and 500 community leased apartments on behalf of our 1500 tenants and clients. Additionally, PCMH provides mental health treatment, and case management services. In total , we serve 3500 people each month.
All services provided by PCMH are geared towards alleviating homelessness as well as the suffering of people with mental illness and helping them on the path to stability and independence.
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