Floating Superintendent

Job DetailsJob Location: 2330 Bronx Park East Residence - Bronx, NY 10467Position Type: Full TimeEducation Level: High SchoolSalary Range: $56,100.00 - $56,100.00 SalaryPOSITION SUMMARY

The Floating Superintendent provides hands-on maintenance and operational support across multiple residential buildings and is responsible for executing repairs, assisting with preventative maintenance, and supporting building operations under the direction of site leadership. Unlike a site-based Superintendent, the Floating Superintendent does not hold primary responsibility for any individual building and does not carry full accountability for building systems, compliance, or operational outcomes.

This role is execution-focused and is designed to support site Superintendents and Program Directors by increasing maintenance capacity, reducing work order backlog, and assisting with operational needs across the portfolio. This role requires a high degree of flexibility and adaptability. The Floating Superintendent does not operate from a fixed site and may be assigned to different buildings daily, including multiple locations within the same day. The ability to take direction, shift priorities quickly, and operate effectively in a changing environment is essential to success in this role.

CORE RESPONSIBILITIES

Performing assigned plumbing repairs (e.g., toilet rebuilds, leak repairs, minor pipe work)

Performing minor electrical work (e.g., outlet and switch replacement within scope)

Completing general repairs (patching, carpentry, hardware adjustments)

Assisting with radiator, HVAC, PTAC, etc. servicing (filters, basic diagnostics, draining, cleaning)

Addressing maintenance issues in apartments and common areas across multiple sites

All work must be performed safely, efficiently, and in accordance with established protocols.

PREVENTATIVE MAINTENCE SUPPORT - The Floating Superintendent shall:

Execute assigned preventative maintenance tasks

Assist with seasonal preparation (e.g., winter readiness, inspections)

Support building walkthroughs and condition assessments as directed

This role does not include ownership or development of maintenance schedules.

EMERGENCY RESPONSE REPORT - The Floating Superintendent may be deployed to assist with urgent conditions, including:

Active leaks

Loss of heat

Electrical hazards

Building damage or safety concerns

Take immediate containment action within scope

Assist with stabilization of conditions

Communicate status to site leadership

Escalate issues beyond scope promptly

The Floating Superintendent is not responsible for independent emergency decision-making or overall incident management.

WORK ORDER EXECUTION & DOCUMENTATION - The Floating Superintendent is responsible for:

Completing assigned work orders within expected timeframes

Documenting all work performed clearly and accurately

Recording actions taken, materials used, and outcomes

Uploading photos where required

The Floating Superintendent does not manage work order prioritization or backlog.

CROSS-SITE OPERATIONAL SUPPORT - The Floating Superintendent shall:

Provide maintenance support across multiple buildings as assigned

Assist site Superintendents with workload balancing and backlog reduction

Support unit readiness and turnover work

Assist in addressing building conditions under direction

This role is deployed based on operational need and may shift between sites regularly.

COMMUNICATION, DIRECTION, & COORDINATION - The Floating Superintendent must:

Take direction from Superintendents, Program Directors, or other leadership based on assignment

Adapt to varying site expectations, workflows, and priorities

Communicate status updates clearly across changing supervisors and locations

Confirm understanding of assignments before execution

Success in this role requires the ability to operate effectively under changing direction and multiple points of supervision.

DIGITAL SYSTEMS & ADMINISTRATIVE USE

The Floating Superintendent must demonstrate basic competency in:

Work order systems & tracking (e.g. RealPage, Microsoft Planner)

Email communication (Outlook)

Team communication tools (Microsoft Teams)

The Floating Superintendent must

Document completed work orders

Review assigned tasks and updates

Communicate status as required

This role does not include responsibility for system oversight or administrative control.

TOOLS, MATERIALS, & SUPPORT FUNCTIONS - The Floating Superintendent is responsible for:

Maintaining personal tools required for assigned work

Using materials appropriately and efficiently

Reporting supply needs to supervising staff

This role does not include inventory management or purchasing authority.

MOBILITY, FLEXIBILITY, & DEPLOYMENT EXPECTATIONS - The Floating Superintendent must:

The Floating Superintendent is a mobile role designed to support operational needs across the portfolio.

Report to different buildings as assigned daily

Be prepared to work at multiple locations within the same day

Adjust schedule and priorities based on real-time operational needs

Transition between sites efficiently without loss of productivity

Take direction from multiple supervisors depending on assignment

Assignments may change with little notice based on:

Emergencies

Work order volume

Staffing gaps

Operational priorities

The Floating Superintendent is expected to remain responsive and adaptable at all times.

SCOPE LIMITATIONS & ROLE BOUNDARIES - The Floating Superintendent:

Does not hold primary responsibility for any building

Does not maintain full accountability for building systems or compliance

Does not manage vendors or approve work

Does not control work order prioritization or backlog

Does not develop or manage preventative maintenance schedules

Does not serve as the primary decision-maker for building operations

All work is performed under the direction of a site-based Superintendent, Program Director, or other leadership. This role is execution-focused and support-oriented, not an independent operational leadership role.
QualificationsQUALIFICATIONS

Demonstrated experience in building maintenance or superintendent-level support work

Working knowledge of plumbing, minor electrical, and general repair work

Ability to safely perform maintenance tasks

Ability to follow direction and adapt across multiple sites

Basic familiarity with work order or property management systems

Strong reliability and work ethic

Preferred

Experience in multi-unit residential buildings

Experience working in NYC buildings

PERFORMANCE EXPECTATIONS

1. Work Completion

Assigned work orders completed within expected timeframes

Tasks completed correctly and safely

1. Quality of Work

Repairs completed without rework due to error

Proper use of tools and materials

1. Documentation

Work orders include clear and accurate notes

Required photos and details are provided

1. Responsiveness & Flexibility

Timely response to daily assignments and schedule changes

Ability to transition between sites without delay or confusion

Effective performance across multiple locations and supervisors

No missed assignments due to failure to follow direction

1. Communication

Clear reporting of completed work and issues

Escalation of problems outside scope

1. Reliability

Consistent attendance and punctuality

Ability to integrate into multiple site teams

PROFESSIONAL ACCOUNTABILITY

The Floating Superintendent is responsible for executing assigned work safely, accurately, and reliably across multiple sites.

This role requires

Strong technical execution

Adaptability and responsiveness to direction

Ability to operate effectively across changing environments, locations, and supervisors

Basic documentation discipline

Failure to follow direction, respond to reassignment, complete assigned work, or adhere to safety standards will not be considered successful in the role.