Sales Associate - (Part time)
About this role
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
We are in search of Sales Associates ready to contribute to overall salesmanship and customer experience within our stores...
What You Will Achieve
- Greet customers, engage in friendly conversations, and ask about their shopping needs
- Subject matter expert on POP MART core business information
- Offer customers product recommendations and provide information to help them make product-related decisions
- Use the cash register to ring up customer transactions
- Support on product shipment deliveries and organize stockroom
- Preferably 1+ year of retail customer-facing experience
- Confident and comfortable engaging customers to deliver great customer experience
- Ability to speak or understand multiple languages is a plus
- Must be at least 18 years of age
- Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
- Ability to stand and walk for extended periods (up to 6-8 hours per shift)
- Ability to bend, kneel, reach, and climb ladders or step stools safely
- Market-competitive packages
- Opportunities to learn and lead
- Career development
POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees
because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,
imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of
any other status or condition protected by applicable federal, state or local law.
Company at a glance
Founded in 2010, POP MART (09992.HK) is a leading company in the designer collectible and pop culture entertainment industry. Leveraging our ecosystem built around characters and IPs, connecting with our fans through creative, immersive experiences, POP MART aims to light up passion and bring joy to fans everywhere.
With a core focus on designer collectibles, theme parks & experiential services, and digital entertainment, we manage and represent exceptional artists globally. Our IP portfolio includes dozens of iconic characters loved by fans worldwide, such as MOLLY, THE MONSTERS, TWINKLE TWINKLE, SKULLPANDA, HIRONO, and DIMOO. Our products are avaible in more than 30 countries and regions via 630+ offline stores, 2,600+ roboshops, and on major e-commerce platforms. The company went public on the Hong Kong Stock Exchange in 2020.
Top Benefits
- Market-competitive packages
- Career development
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