Assistant Manager
About this role
Job DetailsJob Location: Powell - Powell, TN 37849Position Type: Full TimeEducation Level: High School or EquivalentTravel Percentage: NegligibleJob Shift: Evenings and WeekendsJob Category: Customer ServicePlanet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Assistant Manager. The Assistant Manager will oversee a wide variety of areas within Planet Fitness. Focus being that of managing front desk personnel, assisting the General Manager, focusing on the front of the house operations to ensure effective day to day activities. The Assistant Manager must be able to multi-task in a fast-paced environment, meet strict deadlines, be able to delegate meritoriously, communicate effectively with management and provide superior customer services to our members and guests.
Essential Duties and Responsibilities
The ability to understand and drive club metrics in alignment with business performance
Thorough development of knowledge of club services, programs and products as well as current knowledge of key competitors
Assist in the interviewing and recruitment process by completing initial phone interviews of front desk and fitness instructors
Monitor inventory and review daily/weekly/monthly sales numbers with GM to identify opportunities and modifies execution as needed to improve performance
Responsible for communicating and upholding company standards and leading by example for delivering the organizations mission, vision and values; manage a clean, friendly and well-maintained club
Ensure team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness
Develop and maintain cleaning duties for front desk employees and oversees over-night employees
Coordinate disciplinary actions and terminations with General Manager, Regional Manager and Human Resources
Flexibility to cover a shift for employees when there are call-outs or vacancies or assist the Club Manager with shift coverage in the event there are no other employees available to work
Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in "like new" condition
Mentor Front End employees to promote career growth through training, development, and performance assessment
Perform other duties as assigned by the Club Manager
Minimum Skills
Basic computer proficiency (Microsoft Suite)
Ability to manage multiple responsibilities
Solid work ethic with strong decision-making skills
Self-starter who takes initiative with minimal direction and supervision
Comfortable working a flexible rotating schedule
Basic computer, math, and communication skills require
Superior customer service skills, preferably in the fitness industry.
Solid supervisory, diplomacy and listening skills.
Hard working, enthusiastic and energetic!
Strong problem resolution skills.
Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.
Minimum Qualifications
A High School Diploma Or Equivalent required (Associates degree preferred)
6 month Supervisor or Manager experience in a restaurant or retail environment in a high volume atmosphere. (1 year Supervisor or Manager experience preferred)
Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel)
Bi-lingual preferred.
Hours (Initial training hours may vary as well as when the needs of the facility change)
Discuss your availability with the Hiring Manager and/or notate it on your application.
Weekday and/or Weekend Hours based on club needs.
Open or Flexible availability is a plus.
Benefits
Competitive Salary & 401K plan
Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness (Applicable for Full Time Positions)
Paid Time Off benefits (Applicable for Full Time Positions)
Free Black Card membership and fun exercise incentives
Planet Fitness is an Equal Opportunity Employer.
Qualifications
Company at a glance
Planet Fitness is taking the fitness industry by storm!
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand.
Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners.
NOTE TO JOB APPLICANTS: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
Top Benefits
- 401k plan
- Medical insurance
- Dental insurance
- Vision insurance
- Long term disability
- Short term disability
- Illness insurance
- Paid time off
- Free black card membership
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