About this role
The Lead, D&T Asset Management leads day-to-day global IT hardware asset management operations across Yum! Brands, including hardware refresh, returns, redeployment, data integrity, reporting, and lifecycle compliance. The role ensures established asset management standards and processes are consistently followed across regions.
Team Lead directly manages hardware asset management team members, providing work prioritization, performance management, coaching, development, and operational support. The role also serves as an escalation point and partners with regional and global stakeholders to resolve issues and improve service delivery.
The role oversees CMDB and ServiceNow hardware asset activities to maintain asset data accuracy and integrity and monitors vendor and logistics performance across hardware fulfillment, deployment, returns, and lifecycle activities. Using asset data and operational metrics, the Team Lead identifies issues, drives remediation, and communicates actionable insights to stakeholders and leadership.
The position also supports vendor and logistics performance associated with hardware fulfillment, deployment, returns, and other lifecycle activities. The role uses hardware asset data and operational metrics to identify issues, coordinate remediation, monitor performance, and communicate actionable findings to stakeholders and leadership.
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