Client Lead - Maternity Cover

Client Lead

12 month fixed term contract - Maternity Cover (Possibility to extend)

London based / Hybrid - three days a week in studio

We’re looking for an experienced Client Lead to join us on a fixed-term maternity cover contract who can balance strategic client leadership with strong operational delivery, bringing structure, momentum and collaboration across their accounts.

As the lead voice across a portfolio of key client partnerships, you’ll work closely with Project Managers, Employer Brand Strategists and our wider creative teams to deliver exceptional employer brand and recruitment marketing work.

This role is ideal for someone who has plenty of employer brand experience under their belt, thrives in a fast-paced agency environment, knows how to build trusted relationships, and can confidently lead teams, shape processes and keep projects moving forward.

• Significant client services, account management or project leadership experience within an agency environment

• Strong employer brand and/or recruitment marketing experience

• Proven ability to lead teams, develop people and build strong stakeholder relationships

• A strategic mindset combined with a proactive, delivery-focused approach

• Excellent communication and organisational skills

• Experience managing multiple projects and priorities in a fast-moving environment

• Confidence working with project management tools and delivery processes

What you’ll do

• Lead strategic client relationships across a portfolio of accounts

• Drive high-quality delivery across employer brand and recruitment marketing projects

• Line manage and develop up to 4 Project Managers, alongside fellow Client Leads

• Bring structure, clarity and rigour to ways of working and delivery processes

• Act as a trusted partner and senior escalation point for clients and internal teams

• Support forecasting, account planning and commercial growth opportunities

• Champion collaboration, innovation and best practice across Client Services

• Contribute to pitches and wider agency growth initiatives
  

At PINKSQUID, we’re passionate about creating brilliant work, building strong partnerships and fostering a collaborative, supportive culture where people can do their best work.

Bonus: Agency wide % bonus offered.

Holiday: 26 days per year (plus public holidays) - annual increase after each full year of service up to a maximum of 30 days in total. 

We also offer a bank holiday exchange for alternative days of the year with religious or cultural significance, as well as a buy and sell option of up to 5 days per year.

Pension: Aviva pension (5% employee / 3% employer)

Medicash: Healthcare cash back plan

Annual xmas trip / Socials: Every year the whole agency goes away for a two night getaway. As well as frequent socials to get the agency together

Tank supplies: Drinks fridge, snacks and treats for those days when you're in the office