Professional Groomer
About this role
Description
Pay: $20.00 - $31.00 per hour
Commission: 35-45% depending on experience
Job Title: Professional Groomer
Job Type: Full-Time
Location: Healthy Spot, Long Beach
Job Summary
We are seeking a skilled Dog Groomer. This role is responsible for delivering exceptional grooming results while ensuring the safety, comfort, and well-being of every pet. The ideal candidate is experienced, detail-oriented, and passionate about both pet care and customer service.
Key Responsibilities:
Grooming Services
- Perform full-service grooming, including bathing, brushing, clipping, trimming, and breed-specific styling
- Conduct thorough assessments of each dog’s coat, skin, ears, nails, teeth, and overall condition
- Recommend appropriate grooming services, add-ons, and products based on pet needs
- Clearly communicate grooming plans, pricing, and service expectations with pet parents
- Maintain detailed grooming notes and customer preferences for future visits
- Notify pet owners when services are completed and provide timely follow-up communication.
Customer Service & Performance
- Deliver exceptional customer service during all interactions
- Communicate professionally and effectively with customers and team members
- Meet or exceed key performance indicators (KPIs) and service goals
- Adapt to changing priorities, including assisting walk-in customers
Pet Safety & Care
- Ensure accuracy of release forms, kennel cards, and customer instructions
- Monitor pets for stress, health concerns, or behavioral changes and report appropriately
- Provide regular checks on kenneled dogs, ensuring access to water and scheduled walks
- Maintain a safe, clean, and hazard-free salon environment
Operations & Team Support
- Complete daily and weekly cleaning and sanitation tasks
- Respond appropriately to any pet or staff incidents, ensuring proper care and reporting
- Support additional salon duties as assigned by leadership
Qualifications
- Minimum of 1 year of professional grooming experience required
- Previous bathing experience required (or completion of internal apprenticeship program)
- Associate’s degree preferred
Skills and Abilities
- Proficiency in a variety of grooming techniques, including clipping, trimming, brushing, and hand-stripping
- Knowledge of grooming tools and equipment, including clippers, shears, combs, and specialty tools
- Familiarity with dog breeds and American Kennel Club (AKC) grooming standards
- Strong customer service and communication skills
- Ability to work both independently and as part of a team
- Strong attention to detail and time management skills
- Ability to exercise sound judgment and maintain professionalism in all situations
Work Environment
- Fast-paced grooming salon environment
- Regular exposure to dogs of all breeds, sizes, and temperaments
- Requires standing, bending, and handling animals throughout the workday
This position is ideal for a groomer who is passionate about delivering high-quality care, building relationships with pet parents, and contributing to a positive and professional salon environment
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Pet grooming: 1 year (Required)
Work Location: In person
Requirements
Qualifications
- Minimum of 1 year of professional grooming experience required
- Previous bathing experience required (or completion of internal apprenticeship program)
- Associate’s degree preferred
Skills and Abilities
- Proficiency in a variety of grooming techniques, including clipping, trimming, brushing, and hand-stripping
- Knowledge of grooming tools and equipment, including clippers, shears, combs, and specialty tools
- Familiarity with dog breeds and American Kennel Club (AKC) grooming standards
- Strong customer service and communication skills
- Ability to work both independently and as part of a team
- Strong attention to detail and time management skills
- Ability to exercise sound judgment and maintain professionalism in all situations
Company at a glance
It all comes down to this—we love pets.
We’re here to help—because you love your pet and that matters to us. Need to find just the right food for your pet? We can help with that. Looking for that special toy, right supplement, or the most effective kitty litter? Come see us! Want your bag of food carried to your car? You don’t even have to ask. That’s why we’re here.
How We Started, Where We’re Going
Pet Pros was founded in 1986 in Seattle, Washington. Since then, we’ve grown from one store in North Seattle to 24 stores in Washington and Oregon—one of the largest independent pet supply retailers in the Pacific Northwest. We’re still growing, and we plan to keep growing, because building relationships in local neighborhoods is important to us. We’ll also keep opening new stores in the Northwest, simply because we love it here.
Our Commitment
From day one, we’ve made it our mission to deliver old-fashioned customer service. We’ve dedicated ourselves to empowering pet owners, providing them with knowledge to keep their pets happy, healthy, and safe. We’re not out to serve the masses. That’s not who we are. Our strength lies in building relationships with people in their neighborhood, making a difference in their (and our) community, and in treating our neighbors and their pets like family. Because they are.
Our Team
Our team reflects our company values—respect, fairness, and honesty. Our team knows a lot, and they love learning more—from our customers, our customers’ pets, their own pets (they all have pets), and from each other. We offer continuing education and training to our team. Our team loves these trainings. We’re not kidding. They love their job, and they’re committed to our customers, their pets, and providing the excellent service that keeps our customers returning year after year.
Top Benefits
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
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