Director – Master Data Management (MDM)

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title

Director – Master Data Management (MDM)

Location(s)

Pune

Job Description

Key Responsibilities:

1. Enterprise MDM Strategy & Ownership

• Define and own the enterprise MDM vision, strategy, and roadmap for Product and Customer domains.
• Establish EBX as the authoritative system of record and ensure consistent adoption across business units.
• Align MDM strategy with business priorities, regulatory requirements, and digital transformation initiatives.

2. Run Operations & Service Excellence

• Own MDM run operations globally, including SLAs, KPIs, service quality, and escalations.
• Ensure operational stability while enabling speed and agility for business change.
• Drive reduction of manual work, exceptions, and recurring operational issues.

3. Data Governance Leadership

• Design and institutionalize a formal enterprise Data Governance model.
• Establish and chair the Data Governance Council, with senior business and IT representation.
• Define and enforce data ownership, stewardship, policies, standards, and RACI models.
• Ensure governance is pragmatic, scalable, and business-aligned—not bureaucratic.

4. Data Quality & Executive Dashboards

• Own MDM and Data Quality (DQ) dashboards for Customer and Product domains.
• Establish baselines, targets, and executive reporting for data quality metrics.
• Drive measurable and sustained improvements in data accuracy, completeness, and consistency.

5. Customer MDM Transformation

• Lead completion of EBX platform upgrades and modernization.
• Improve Salesforce data quality by redesigning SAP → Salesforce Account data flows.
• Enable bulk-load and mass account creation across MDM, SAP, and Salesforce.
• Implement legal-entity hierarchies for strategic customer accounts.
• Resolve major business pain points, including re-implementation of Push-to-SAP.

6. Product MDM Transformation

• Establish and scale a Product MDM Center of Excellence (COE) in Pune.
  • Hire, mentor, and lead PMDM teams
  • Initial on-site leadership presence to establish operating model
• Drive tooling and process enhancements (e.g., Storm, local part creation).
• Lead updates to product documentation, forms, workflows, and lifecycle controls.
• Strengthen governance for ITC, COO oversight, HS/HTC, and ECCN compliance.

7. Data Model & Architecture Governance

• Lead enterprise data model rationalization aligned with eCommerce, CPQ, and Salesforce.
• Eliminate redundancy, inconsistency, and data duplication across systems.
• Ensure clean, canonical master data integration across SAP, Salesforce, CPQ, and downstream platforms.

8. Transformation, Simplification & Technical Debt Reduction

• Identify and eliminate historical design flaws and technical debt.
• Drive modernization of integrations, workflows, and controls.
• Ensure documentation, auditability, and compliance are embedded by design.

9. Executive Business Partnership

• Act as a trusted advisor to senior leaders across Sales, Product, Supply Chain, Finance, Compliance, and Operations.
• Translate strategic business needs into scalable MDM and governance solutions.
• Influence decision-making across functions without relying on direct authority.
• Basic Qualifications

Required Qualifications & Experience

• 15–20+ years of experience in MDM, Data Governance, or Enterprise Data Platforms
• Proven leadership of large-scale Product and Customer MDM programs
• Strong experience with TIBCO EBX or comparable enterprise MDM platforms
• Deep exposure to SAP, Salesforce, CPQ, and enterprise integrations
• Track record of leading global, cross-functional transformation initiatives
• Experience building and scaling teams, COEs, and vendor ecosystems

Preferred Characteristics

• Deep functional and technical understanding of MDM from strategy to execution for large & complex organization
• Effective stakeholder management, particularly with Sales leadership, Operations, Procurement and global IT counterparts.
• Proactive, hands-on leader with a continuous improvement mindset and strong sense of ownership.
• Capable of balancing day-to-day operational needs with long-term streamlining.
• Strong communicator who can simplify complex technical topics for business audiences and lead discussions across functions.