Workforce Transformation Consultant
About this role
About Perceptyx
The Role
What You’ll Do
- Customer Consulting & Delivery: Serve as the primary consulting partner for a dedicated portfolio of customers. Lead survey design and item consultation to align decisions with business priorities and benchmark expectations.
- Executive Storytelling: Develop high-impact Executive Presentations (EPs) combining narrative clarity, visual data visualization, and external research. Facilitate alignment sessions and confidently deliver final readouts to C-suite and senior leaders to inspire executive commitment.
- Platform Configuration & QA: Configure listening events directly within the Perceptyx platform, ensuring flawless execution across benchmarks, trend data, and survey logic. Complete reporting site audits and deliver in-platform Executive Results Consultations.
- Strategic Advisory & AI Optimization: Co-create listening and action strategies. Guide clients on the implementation, launch, and sustained utilization of Perceptyx AI Agents (such as designing and tracking the ROI of behavioral nudge programs).
- Impact Analysis & ROI: Perform advanced quantitative and qualitative analysis connecting behavioral changes and listening data back to tangible business metrics, retention rates, and ROI.
- Cross-Functional Growth: Partner with Customer Success Managers (CSMs) to proactively identify expansion and cross-sell paths that address customer needs and expand our platform footprints.
- Operational Excellence: Support senior consultants on massive enterprise accounts through in-platform survey setup, reporting site QA, and deliverable management. Streamline internal analytics and storytelling by responsibly leveraging approved generative AI tools.
What You Bring
- Experience: 5+ years of experience in employee experience (EX), organizational development, workforce transformation, or a closely related management consulting role.
- Executive Presence: Proven track record of managing multi-stakeholder client relationships and presenting data insights to executive-level audiences.
- Analytical & Platform Depth: Strong analytical skills with an advanced understanding of survey design, item construction, and metrics translation within modern enterprise listening software.
- Project Mastery: Detail-oriented with a history of driving multiple fast-paced projects simultaneously with exceptional accuracy.
- AI & Technical Literacy: Comfortable leveraging software, data models, and generative AI tools (e.g., ChatGPT, Gemini, Claude) to scale work efficiency and build customer value.
- Education: Master’s Degree (6-year) preferred; targeted fields include Industrial-Organizational (I/O) Psychology, Human Resources, Data Analytics, or Organizational Behavior.
Compensation & Benefits
Our Interview Process & AI Transparency
- Note-Taking: We use Metaview.ai to record and summarize our interviews. This allows our hiring team to focus on you rather than typing notes, ensuring a fairer and more accurate evaluation of your experience.
- AI Disclosure: While we use AI to assist in summarizing interview data, all final hiring decisions are made by Perceptyx employees. We do not use automated tools as the sole basis for selecting or rejecting candidates.
- Your Choice (Opt-Out): Participation in recorded interviews is voluntary. If you prefer not to have your interview recorded via Metaview, please notify your recruiter prior to the start of the session. Opting out will not negatively impact your candidacy.
Company at a glance
Perceptyx is the People Activation company.
We unite employee listening and people development in one AI-powered system — signal, action, and skill running on a single native data model — so organizations can discover what needs to change, activate the behaviors that drive it, develop the capabilities to sustain it, and prove the impact.
Built on two decades of I/O psychology and behavioral science with the industry's richest enterprise-grade employee experience dataset, Perceptyx is trusted by the world's largest and most admired enterprises.
Perceptyx. The Power of Your People — Activated.
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?