About this role
If you are an experienced Disability Management professional or have a keen interest in health, wellness, and disability management plus enjoy working in a team environment, we encourage you to apply.
The Case Manager, Non-Occupational Claims will:
Review disability claims to determine fitness for work and ongoing eligibility and entitlement to benefits based on medical documentation, job demands, and contractual provisions
In collaboration with the client and treatment providers, develop and implement case management plans focused on recovery and timely return to work
Conduct regular assessments to understand the client’s ongoing functional abilities, recovery, and treatment needs
Proactively develop and coordinate RTW programs
Identify barriers impacting recovery or RTW and coordinate expedited health care or rehabilitation services
Prepare and coordinate the transition of cases to Long Term Disability, as required
To be successful as a Case Manager, Non-Occupational Claims with BPA, you will need:
A Bachelor’s degree or diploma in a health-related field or disability management (CDMP); and
A minimum three years experience in a disability claims adjudication or case management
Strong understanding of medical and mental health conditions and treatments
Excellent written and verbal communication abilities
The bbility to multi-task, work under pressure and meet deadlines.
Strong computer skills and experience with claims and disability management systems
Strong assessment and decision-making skills
Strong customer service focus
To be highly organized with strong attention to detail
Strong analytical and problem-solving skills
The ability to prioritize and multi-task in a fast-paced environment
Demonstrate ability to respond effectively to challenging and time-sensitive situations
The ability to maintain a high degree of confidentiality in handling confidential medical information
The ability to effectively manage and resolve conflict
Excellent written and verbal communication skills
Computer literacy – MS Word, Excel, Outlook, etc.
Fluency in Portuguese, Spanish, and/or Italian (both written and verbal) is an asset
BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members, businesses, and trusts in the local communities in which they live and operate.
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to [email protected]
Salary Range
The base salary for this position is between $58,000 - $62,000 annually.
This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.
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