Surgical AR Representative
About this role
Description
Pelvic Rehabilitation Medicine is a physician-led specialty health care organization whose core business is to provide evidence-based, individualized treatment services for those suffering with chronic pelvic pain. Approximately 15-25% of men and women suffer from pelvic discomfort. In the US chronic pelvic pain effects 28 million women and is projected to grow to 43.6 million by 2050 according to the NICHD. Currently, chronic pelvic pain accounts for 20% of gynecology visits. Pelvic Rehabilitation Medicine has positioned itself at the center of the pelvic pain ecosystem. We are nationally recognized experts dedicated to reducing the number of people suffering from this affliction.
Pelvic Rehabilitation Medicine was formed in 2017 and is headquartered in West Palm Beach, FL. Since its inception PRM has experienced rapid growth and routinely attracts patients from across the US and internationally. Pelvic Rehabilitation Medicine's fast-paced success has garnered the attention of the investment community positioning it to expand into new markets.
JOB TITLE: Surgical AR Representative
LOCATION: West Palm Beach, FL
DEPARTMENT: Surgery Revenue Cycle
SALARY: $20 - $25 per hour
BENEFITS: Health, Vision and Dental, Paid holiday and PTO, FSA, High income potential with base and bonus structure, etc.
Responsible for overseeing out of network billing and collections success for 3-4 medical practices operating in different states from our central billing office in West Palm Beach. To identify denial trends and manage appeals for underpayment. Be able to identify, articulate, address and demonstrate root cause of non-payment or underpayment.
Job Responsibilities:
- Identifying trends in billing, coding, denials, underpayment etc.
- Updating plan IDs and Patient/Payor demographic information.
- Identifying payor issues and trends.
- Rejection and Denial management.
- Answering medical record requests related to claim resolution
- System Rejections
- Clearinghouse Rejections
- Denial and Appeal Management
- Ability to navigate Insurance portals
- Medical Record response
- Training others
- Perform other duties as assigned
Requirements
Required Qualifications:
- High School Diploma or Equivalent
- 2-3 Years full-time surgical billing reimbursement experience
- Full understanding of surgical billing from hospital and ASC environment.
- Superior knowledge of coding guidelines and reimbursement schemes
- Must have exceptional organizational and computer skills
- Willing and able to follow directions and adhere to priorities
- Conversational knowledge of medical terminology, abbreviations, techniques, and surgical procedures
Preferred Qualifications:
- Excellent written and oral communication along with solid analytical skills
- Ability to work independently and with a team
- 3 years eClinical Works RCM experience in patient account and denial management
At Pelvic Rehabilitation Medicine, we value, welcome, appreciate, and celebrate differences. PRM is proud to be an equal opportunity employer. Employment at PRM is based solely on a person’s qualifications directly related to professional competence. We do not discriminate based on race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.
Company at a glance
Persistent pelvic pain impacts 15% of women and 10% of men throughout their lifetime. This disease process has been misdiagnosed, undertreated, ignored, and silenced. There is a better way to provide the quality of life that our patients deserve. The better way is here.
We believe that the millions of women and men who suffer from pelvic pain should have access to care that provides relief. We don’t believe “a glass of wine will fix it” or that “it’s all in your head”. We will never abandon you – and from leadership to the front office to every pelvic pain specialist you meet, so much of our team has been in your shoes and believes the pelvic pain patient deserves better. This belief is what unifies us all at Pelvic Rehabilitation Medicine.
Since 2017, PRM has provided an innovative solution to a health crisis that affects 15% of women and 10% of men. Persistent pelvic pain is often overlooked, untreated, and misguided. At PRM, our mission is to decrease the time patients are suffering from pelvic pain symptoms.
We offer a proprietary, simple, office-based procedure to treat the symptoms of chronic pelvic pain. The PRM Protocol™ consists of a series of pelvic nerve and muscle treatments to directly target inflammation in the pelvis and nerve pain. Depending on the condition causing your pelvic pain, other modalities may be needed in addition to our treatment.
Top Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Paid Holiday
- Paid Time Off
- Fsa
- Bonus Structure
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