Human Resources Representative
About this role
As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.
People • Customers • Trust
Position Summary:
The Human Resources Representative is responsible for providing administrative and human resource generalist support to the manufacturing facility ensuring effective application of all human resource activities.
Dimensions:
This position provides full employment cycle support to the Palmyra, PA location. The facility employs approximately 120 people in total. This position is responsible for the recruiting/hiring process and orientation of hourly and salaried employees, and the day-to-day administration for both hourly and salaried employees and ensuring adherence to Company policies and government requirements with regard to the employment process. This role reports to the office five days a week (not remote).
Principle Accountabilities:
- Coordinate the administrative aspects of human resource activities such as performance appraisals, personnel requisitions, job descriptions, new hire process (screen candidates) and leaves of absence.
- Sources and screens candidates for hiring managers and develops and maintains relationships with community outreach programs for purposes of the Affirmative Action Program.
- Plan, coordinate and implement new hire employee orientation process for hourly and salaried employees.
- Monitors employee turnover and implements appropriate programs to help reduce turnover.
- Enters electronic employee data in the Human Resources Management System.
- Monitor and track hourly attendance. Handle all appropriate paperwork associated with the attendance policy.
- Supports hourly employee training and maintains training records.
- Serve as the plant’s FMLA coordinator and a point of contact for Alight for all leaves of absence that could be covered by disability and/or FMLA.
- Monitor FMLA and short-term disability and processes appropriate paperwork.
- Support hourly performance evaluation process and tracking of training records.
- Monitor and respond to all unemployment claims.
- Investigate plant employee relations concerns and escalate appropriate concerns with the Area HR Manager.
- Know and follow policies and procedures of the company, share information that would benefit other members of the team and find ways to improve the delivery of service to our customers.
- Strive to continually strengthen PCA’s business philosophy of meeting needs and exceeding expectation for customers specifically supporting PCA’s Commitment to Service which involves doing what’s right for our customers, focusing on strategies that add value and support growth, and keeping the promises that we make.
Basic Qualifications
- Bachelor’s Degree in Human Resources, Business, other related field OR two (2) years of relevant Human Resources experience.
- Strong communication and interpersonal skills. Capable of effectively communicating with management and hourly personnel.
- Strong working knowledge of PC applications including Word, Excel, and Outlook.
- Strong organizational skills with the ability to handle numerous details, deadlines, and requests.
- Demonstrable leadership behaviors.
- Strong understanding of broad-range HR issues.
- Must be able to travel (<10%) if needed.
Preferred Qualifications
- Two (2) to four (4) years previous human resources-related experience in the manufacturing industry, demonstrating knowledge and understanding of employee relations, recruiting and selection, employee orientation / training on human resource matters.
- Experience with HRIS software.
- Experience with Equal Employment Opportunity/Affirmative Action Plans and procedures.
COMPENSATION AND BENEFITS
- Starting salary range for position: $68,000-$78,000 (depending on experience).
- Bonus: Annual – Based upon individual contribution and overall, Company performance.
- Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.
- Paid Holidays.
- Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages -- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
- Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
- Disclaimer: The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.
PCA is an Equal Opportunity Employer
Qualified Applicants must apply at careers.packagingcorp.com to be considered.
Company at a glance
PCA is the third-largest producer of containerboard in the United States and a leading producer of uncoated freesheet in North America.
PCA’s net sales for 2025 were $9 billion. The company’s corporate headquarters are located in Lake Forest, Illinois. We have approximately 16,800 employees with operations throughout the United States including ten mills and 91 corrugated product plants & related facilities.
PCA’s Paper segment operates under the trade name Boise Paper, a Division of Packaging Corporation of America. We manufacture and sell white papers, including both commodity and specialty papers.
PCA combines great products with a creative and knowledgeable total-service team to provide ideas and solutions for any packaging need: "When you choose Packaging Corporation of America, you work with people who do the right things for each other and for our customers. We believe in utilizing the power of strong collaborative relationships, bound by the trust we have earned, to deliver innovative packaging solutions and an outstanding service experience."
Top Benefits
- Paid vacation
- Paid holidays
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- AD&D insurance
- Disability coverage
- 401k plan
- Employer matching contributions
- Annual bonus
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