Dental Administrator

Position: Dental Administrator

Location: Lloydminster, AB

Clinic: Tooth Suite Family Dentistry

 

We know that exceptional patient care goes beyond scheduling appointments and processing paperwork—it’s about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free.

We’re looking for a skilled and compassionate Dental Administrator to join our team. Whether you’re early in your career or bring years of experience, you’ll be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk.

 

Specifics about the role:

• Job Type: Full-Time
• Schedule: Monday 12-7, Tuesday to Friday 8-4

 

What you’ll do:

• Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
• Manage phone calls, direct inquiries, and efficiently book appointments
• Maintain and organize the patient database with accuracy and confidentiality
• Oversee insurance claims, billing systems, and follow up with insurance companies
• Establish and manage office protocols to keep operations running smoothly
• Coordinate and optimize appointment schedules
• Provide leadership and foster a team culture focused on outstanding client service

 

What you’ll bring to the role:

• Minimum of 2 years of experience in a dental admin role.
• Knowledge of dental billing and insurance protocols.
• Proficiency with Microsoft Office; experience with Dentrix and MaxAssist is an asset.
• Strong verbal and written communication skills.
• Excellent problem-solving abilities with strong attention to detail.
• Friendly, professional demeanour with a patient-first mindset.
• Ability to multitask and thrive in a dynamic, fast-paced environment.

 

Who we are:

Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more.

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Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. We do not use artificial intelligence or automated decision-making tools to screen or assess candidates; all applications are reviewed by our recruitment team. Limited AI-enabled tools may be used solely for note-taking during phone screening interviews. If you require accommodation at any stage of the hiring process, please let us know by emailing [email protected]