Merchant Administrative Assistant

Job DetailsJob Location: Corporate HQ - North Charleston, SC 29406Position Type: Full TimeJob Summary
The Merchant Admin supports the Merchant Team through administrative coordination, item set-up accuracy, vendor communication, and order execution. This role helps maintain merchandise data integrity, pricing accuracy, and timely operational support across the business. The ideal candidate thrives in a fast-paced environment, manages multiple priorities effectively, and demonstrates strong attention to detail and communication skills.

Duties / Responsibilities

Maintain vendor compliance agreements and supporting documentation
Proactively review and analyze item set-up, pricing, and product accuracy
Create, update, and inactivate item records within internal systems
Process order entry and ensure data integrity across merchandising platforms
Manage UPC and barcode setup for merchandise
Execute and communicate pricing updates, markdowns, and promotional changes
Partner with Store Operations on transfers, reticket requests, cycle counts, and RTV processing
Communicate with vendors regarding orders, product details, and issue resolution via phone and email
Support merchants with administrative tasks related to product flow and seasonal execution
Assist in maintaining accurate records and distribute reports to key stakeholders
Other administrative tasks as needed

Required Skills / Abilities

Proficiency in Microsoft Office, especially Excel, and retail/POS systems
Strong organizational skills with the ability to prioritize effectively
Analytical mindset with strong attention to detail
Clear and professional written and verbal communication skills
Ability to manage multiple tasks and deadlines in a fast-paced environment
Adaptability and willingness to support changing business priorities
Strong problem-solving skills and follow-through

QualificationsQualifications

High school diploma or equivalent required; associate or bachelor’s degree in business, merchandising, retail management, or related field preferred
1–2 years of administrative, retail, merchandising, buying support, or related experience preferred
Experience working with spreadsheets, data entry, and retail systems preferred
Strong proficiency in Microsoft Excel and other Microsoft Office applications
Ability to analyze data accurately and identify discrepancies
Strong organizational skills with a high level of attention to detail
Ability to work independently while supporting multiple team members
Strong communication skills with the ability to interact professionally with vendors and internal partners
Ability to maintain confidentiality and handle sensitive business information appropriately

Work Environment

Office-based position in a professional corporate setting.
Regular use of standard office equipment including computer, phone, copier, and other business technology.
Requires extended periods of sitting, computer use, and visual concentration for reporting and analysis.
Frequent collaboration with cross-functional departments including Planning, Buying, Warehouse, and Store Operations.

Physical Requirements

Must be at least 18 years of age
Ability to bend, twist, stoop, reach, and lift materials up to 40 pounds, with or without reasonable accommodation
Physical demands for this role are minimal and primarily office-based