About this role
Plumbing Installer
We are seeking an experienced Plumbing Installer to install, service, and repair plumbing systems while delivering exceptional customer service.
Key Responsibilities
- Install, service, and repair residential plumbing systems.
- Provide customers with 3–6 repair or replacement options.
- Maintain a clean and professional work area and vehicle.
- Test completed work to ensure proper operation and minimize callbacks.
- Explain completed work clearly and ensure customer satisfaction.
- Complete required paperwork, photos, and work orders.
- Follow all safety procedures and company policies.
- Communicate effectively with customers, dispatch, and management.
- Participate in training and skill-development programs.
- Maintain proper vehicle inventory, tools, and materials.
- Ask customers for reviews and referrals.
Qualifications
- Strong residential plumbing installation and service experience.
- Current Texas plumbing license appropriate for the position.
- Strong technical, communication, and customer service skills.
- Ability to troubleshoot, problem-solve, and work independently.
- Sales ability and confidence presenting options to customers.
- Experience with ServiceTitan is preferred.
- Team-oriented, dependable, coachable, and professional.
Core Values — ANCHOR
Accountability • Noble • Confident • Honesty • Opportunity • Respect
Compensation & Benefits
- Salary: $80,000–$125,000+ annually, based on experience and performance.
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
Training
New team members will complete an initial training and onboarding period to learn company procedures, systems, safety requirements, and customer service standards.
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