Academic Support Officer
About this role
Academic Support Officer
Application Deadline: 23 August 2026
Department: Operations
Employment Type: Permanent - Full Time
Location: UHE UK, Greenwich
Reporting To: Campus Manager
Compensation: £28,000 / year
Description
The Academic Support Officer provides high-quality academic administrative support across the student lifecycle to ensure the effective operational delivery of UHE UK programmes. Reporting to the Campus Manager, the postholder coordinates the operational delivery of enrolment, student records, attendance administration, and assessment support. This is an operational academic services role focused on systems and process compliance; strategic ownership of academic quality remains with the Campus Director and future Director-level roles.
Main Duties and Responsibilities
- Manage the operational delivery of academic administration services that support programme delivery.
- Maintain accurate student and module registration records on relevant institutional systems.
- Coordinate the distribution of timetables and academic communication to students.
- Support the logistical planning and delivery of student induction and orientation activities.
Assessment & Examination Support
- Coordinate the operational delivery of assessment administration, including submission tracking and secure record keeping.
- Support the logistical arrangements for examinations, including room bookings, materials, and invigilation coordination.
- Provide administrative support to Programme Boards and Examination Boards, ensuring accurate documentation and data.
- Coordinate operational communications relating to assessment results and progression
Attendance & Information Management
- Administer attendance and engagement monitoring systems, ensuring data is accurate and up-to-date.
- Produce operational management information and reports to support local decision-making and quality monitoring.
- Ensure academic records and staff/student data are maintained in accordance with GDPR and institutional requirements.
- Promote equality, diversity, inclusion, safeguarding and student wellbeing in all aspects of the role.
- Maintain confidentiality, act with professionalism and comply with GDPR and institutional policies.
- Undertake any other duties commensurate with the grade of the post.
Person Specifications
- Eligibility to live and work in the UK
- Appropriate DBS disclosure
- Administrative qualification or equivalent relevant experience
- Strong IT skills (Microsoft Office)
- Undergraduate degree (Desirable)
Experience and knowledge
- Experience in administration or record-keeping
- Experience handling confidential data
- Experience in Higher or Further Education (Desirable)
- Experience of registry or assessment administration (Desirable)
Skills and abilities
- Excellent attention to detail and accuracy
- Strong organisational and communication skills
- Familiarity with Moodle or Student Record Systems (Desirable)
Personal qualities
- A sympathetic approach to all students
- A positive, ‘can-do’ approach to work
- Adopts a collaborative approach to working
- Flexible and adaptable
- Responds positively to new challenges, seeking solutions
- Warm and welcoming personality and a good sense of humour
Working pattern
- The role requires evening and weekend work to support student engagement, assessment boards, or academic events.
Disclaimer
We reserve the right to close this vacancy earlier than the advertised closing date should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as early as possible.
Company at a glance
Oxford International is a global education platform that works with universities and institutions worldwide to help students access international education and progress into higher education and careers.
Founded in 1991, our portfolio includes university pathway programmes, English language and academic preparation, higher education and vocational courses, English testing and digital learning through Oxford International Digital Institute, supporting learning without limits for students worldwide.
Each year, we help almost 80,000 students from more than 100 countries access education opportunities through our growing portfolio of programmes and partnerships across the UK, Canada, Australia, India, Germany and the USA, as well as through our digital learning.
Our global team of 250+ recruitment, admissions and conversion specialists, based in 50+ locations worldwide, works alongside a network of 2,500+ educational consultants to support international students and connect institutions with the right talent.
With over 30 years of heritage, Oxford International combines global market expertise with strong institutional partnerships to help students succeed and institutions connect with international talent.
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