Field Service Engineer I (NANO)
About this role
Remote | Northeastern US (NY/NJ area)
Frequent weekday travel required; must live near a major airport.
Join Us and Power the Next Breakthrough
At Oxford Instruments, we accelerate the scientific discoveries that shape a better future. As a Field Service Engineer, you’ll be at the heart of that mission—installing, maintaining, and elevating cutting‑edge microscopy systems across the Americas. If you love solving complex technical challenges, traveling, and making a direct impact on scientific progress, this role is for you.
What You’ll Do
- Own system installs & commissioning — set up advanced microscopy platforms and train users to hit the ground running.
- Keep systems at peak performance — deliver expert preventive and corrective maintenance.
- Troubleshoot like a pro — dig deep into hardware/software issues and resolve them fast, onsite or remotely.
- Build strong customer relationships — deliver confident communication, clear training, and dependable support.
- Upgrade & optimize systems — calibrate components and implement performance‑boosting enhancements.
What You Bring
- Bachelor’s in Engineering, Physics, Materials Science, Life Science, or similar.
- 3–5 years of field service experience with microscopy or analytical instruments.
- Skilled with multimeters, oscilloscopes, schematics, and Windows systems.
- Physically capable of working in tight spaces and lifting up to 50 lbs.
- Valid driver’s license, passport, and willingness to travel Monday–Friday.
Bonus Points For
- Hands-on experience with AFM, SEM, fluorescence, or confocal microscopy.
- Strong workflow understanding of imaging software and calibration.
- Clean, methodical work habits and a love for continuous learning.
Why You’ll Love It
You’ll be the hero customers rely on—solving high‑stakes technical challenges, enabling breakthrough research, and representing a world‑class brand. Every day brings a new lab, a new challenge, and a new opportunity to make science happen.
Compensation
$90,000–$110,000 depending on experience and qualifications.
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Company at a glance
Oxford Instruments is a leading provider of high technology tools and systems for research and industry. We design and manufacture equipment that can fabricate, analyse and manipulate matter at the atomic and molecular level.
Our purpose is to accelerate the breakthroughs that create a brighter future for our world.
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