Starbucks Barista
About this role
Job Title: Starbucks Barista
Location: MSP
Compensation: $20.30
Reports to: Manager
Who We Are
On the Go has elevated the dining and retail experience for travelers by bringing together worldclass hospitality, award winning dining concepts, and forward-thinking technology. With more than 300 unique dining and retail locations across North America’s busiest airports, we’re fueled by a passion for creating exceptional guest experiences—made possible every day by our incredible Crewmembers. On the Go, people truly come first. We invest in our teams, and foster growth in an exciting, fast-paced environment where everyone can shine.
How We Do Business
How we work is just as meaningful as what we accomplish. Our Values—Care, Continuous Improvement, Quality, and Teamwork—guide the way we show up for our guests and for each other. We’re committed to fostering an inclusive, safe, and uplifting workplace where people feel respected, empowered, and encouraged to bring their full selves to work.
Why This Job Is a Big Deal!
Baristas are responsible for delivering the OTG Starbucks experience to all guests and fellow crewmembers. This job creates a great experience by providing guests with prompt service, quality beverages, and products and maintaining a clean and comfortable store environment. To be successful in this role, the barista should enjoy working with others as exhibited through great guest experiences, and be motivated to keep the store cleaned and stocked.
In This Role, You Will:
Maintain a calm demeanor during high volume or unusual events to ensure smooth store operations and set a positive example for the shift team.
Assist with new crew training by positively reinforcing successful performance and providing respectful and encouraging coaching as needed.
Deliver the OTG experience to all guests by prioritizing their needs and connecting with them.
Maintain a clean and organized workspace to ensure resources are easily located and accessible for the crew.
Provide quality beverages, whole beans, and food products consistently by adhering to recipe and presentation standards.
Follow health, safety, and sanitation guidelines for all products.
Communicate product shortages, equipment issues, or quality of service problems to the manager on duty immediately.
Maintain a clean, neat, and well-groomed appearance.
Perform other duties as assigned.
Qualifications/Criteria:
Must be at least 18 years of age
Fully conversational in English
Able to lift 35 pounds in weight
Must be able to stand for extended periods, stoop, kneel and crouch
Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions
Must be able to operate kitchen equipment, including espresso machines and grinders, coffee brews ovens, and blenders
Equal Opportunity Employer
We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Company at a glance
OTG is revolutionizing the hospitality industry by pushing the boundaries of excellence. Our Crewmembers work in a first-class organization creating amazing experiences for airport guests. The enthusiasm, creativity and passion for quality embodied by OTG Crewmembers enable OTG to continuously improve the passenger experience.
With more than 350 in-terminal dining and retail locations in 11 airports, OTG and its 5,000+ Crewmembers serve millions of guests each year in dynamic settings across North America.
By joining our team, you’ll discover endless opportunities to explore, learn, and realize your greatest potential in some of the most exciting hospitality environments around. And because our people drive our experiences, we offer some of the best compensation and benefits in the industry.
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