Client Advisor
About this role
We are committed to creating empowering, emotive, and everyday designs that allow our customers the means to express themselves authentically, in every occasion.
#COLOROUTSIDETHELINES
We are looking for who is ready to make a difference, into an intercultural environment made of love and passion, talents and out of the box thinkers.
Marni is looking for a Client Advisor to join its team's Concession ECI in Madrid.
PROFILE
- Greeting customers;
- Be involved in stock control and management;
- Assisting customer to find what they are looking for;
- Giving advice and guidance on product selection to customers;
- Being responsible for processing cash and card payments;
- Reporting discrepancies and problems to the supervisor;
- Dealing with customer refunds;
- Responsible dealing with customer complaints;
- Working within established guidelines, particularly with brand;
- Attaching tags to merchandise on the floor;
- Receiving and storing the delivery of stock;
- Keeping up to date with special promotions and putting up displays.
JOB REQUIREMENTS
- At least 2 years of experience as Sales Associate in Luxury/Fashion industry will be a plus;
- Selling experience in RTW and accessories;
- Having a friendly and engaging personality;
- Comfortable working with members of the public;
- Should have a confident manner and result-oriented;
- Must be helpful and polite with positive attitude and reliable behaviour;
- Able to work as part of a boutique’s team;
- Knowledge of inventory techniques;
- Fluent English.
WHAT WE OFFER
- Salary range (gross annual): € 23.000 - €25.000
- Commissions
#MRN
Creativity at Marni comes from differences. We nurture an inclusive environment where unique talents, cultures, and perspectives are recognized and encouraged to evolve together.
Company at a glance
OTB is an international fashion group, powering a range of global, unconventional brands, including Diesel, Jil Sander, Maison Margiela, Marni, and Viktor&Rolf. The group also controls the Staff International and Brave Kid companies, and holds a stake in L.A. brand Amiri.
OTB embodies the brave, innovative and unapologetic spirit and vision of its founder and chairman Renzo Rosso, who disrupted the world of fashion with an open-minded, highly creative mentality, aimed at “building not the biggest, but the most alternative fashion group,” as he stated.
As its name suggests, - OTB stands for “Only The Brave” - the group pushes boundaries and challenges established rules to re-define the world of fashion and lifestyle, by fostering the creativity of international talents.
Through its know-how and state-of-the-art facilities, the group supports the brands in its portfolio in the development of authentic, individual concepts and sustainable, successful businesses.
Embracing consumer-centric digital innovation and advanced technologies, OTB transforms ideas into distinctive and responsible creations targeting unconventional, forward-thinking individuals.
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