Head of Platform Operations (m/f/x)
About this role
Head of Platform Operations (m/f/x)
Department: osapiens Hub
Employment Type: Permanent
Location: Mannheim
Reporting To: Jörg Bernauer
Description
At osapiens, more than 550 talented minds unite around one mission: enabling sustainable growth for businesses worldwide. Founded in 2018 and headquartered in Mannheim, Germany, we have built the AI-driven osapiens HUB - a multi-tenant platform hosting 26 enterprise-grade solutions designed for cross-company collaboration, automation, and compliance. With offices across Europe and the US, we are shaping the future of scalable and secure business technology.
As osapiens grows its platform and expands its partner ecosystem, the bridge between the core platform and the developers building on top of it becomes mission-critical. This role owns that bridge: ensuring application teams and external partners have the tools, frameworks, documentation, and community support they need to build with confidence on the osapiens HUB. You directly shape how efficiently and consistently development happens across the organization and beyond.
This position follows a hybrid work model with a requirement to be in the office three times per week.
Your Key Responsibilities
- Own the full tooling ecosystem between the application layer and the osapiens platform — including SDKs, integrations, and developer-facing interfaces
- Lead framework groups and drive the evolution of osapiens-native frameworks for internal and external developer use
- Establish and maintain structured feedback loops between application teams and platform engineering; translate developer needs into platform improvements
- Own osapiens' developer documentation, best practice library, and knowledge base — ensuring content is current, accessible, and high-quality
- Build and manage all communication channels with external partners (developer portals, forums, newsletters) and cultivate an active osapiens developer community
Your Experience
- Background in Developer Relations, Platform Engineering, Technical Enablement, or a comparable role
- Deep understanding of modern software development processes, toolchains, and developer workflows
- Proven experience building and maintaining developer portals, documentation platforms, or knowledge bases
- Strong communicator: able to translate complex technical content for diverse audiences, internally and externally
- Structured, self-directed working style with high standards for quality; fluent in both German and English
Join us for this and more...
- A purpose-driven mission tackling complex sustainability challenges while working alongside global industry pioneers at a fast-growing unicorn company
- Room for creativity through collaborative teamwork and an open communication culture
- Flexibility and team bonding with our hybrid work options
- Fuel for your growth journey, both personally and professionally
- Sustainable mobility options, promoting eco-friendly commuting solutions
- Fun team events and outings with our global teams
- Inspiring workspaces in Mannheim and beyond
Company at a glance
osapiens – one platform for sustainable growth
osapiens develops software that empowers companies to drive sustainable growth across their entire value chain.
The osapiens HUB, a multi-tenant hyperscaler platform designed to enable cross-company collaboration and AI-automation, combines over 25 solutions in two categories: Transparency solutions enable companies to report on financial and non-financial data, manage supply chains, mitigate risk of all kinds (including cyber-risks and trade- and geo-political risks), and ensure compliance with product, reporting and supply chain regulations. Efficiency solutions enable AI-driven supplier collaboration, maintenance, service, and distribution processes to improve operational performance and strengthen competitiveness.
osapiens was founded in 2018. Headquartered in Mannheim, Germany, with offices across Europe and the United States, the company works with an international team of over 550 employees. It supports more than 2,500 customers worldwide, from SMEs to global enterprises across industries.
Top Benefits
- Collaborative Teamwork
- Open Communication Culture
- Hybrid Work Options
- Personal and Professional Growth Opportunities
- Sustainable Mobility Options
- Team Events and Outings
- Inspiring Workspaces
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?