Medical Records Representative
About this role
- Transmit, retrieve, route, mail, fax patient records as required.
- Route, deliver, and import all external records and correspondence.
- Review all medical record requests for accuracy and provides requested information.
- Work with all departments for proper routing of documents.
- Follow medical record policies and procedures.
- Work as liaison between patients and HIPAA officer as needed.
- Process mail daily and distributes it to appropriate departments.
- Assist in training and orienting of new staff.
- All other duties as assigned.
- **Using state or federally regulated websites may require personal login credentials.
- Knowledge of Health Information Management Systems.
- Working knowledge of computer programs.
- Excellent written and verbal communication skills.
- Complete and maintain compliance training.
- Understand/Perform training on practice management software.
- Continue to expand knowledge of practice management software as updates occur.
- Understand all Standard Operating Procedures.
- Working knowledge of HIPAA and PHI.
- High School diploma or GED.
- One year of experience in a medical office.
- Previous experience using an electronic medical record (EMR).
- Completion of Medical Records / Health Information Management educational program.
Full Time Benefits:
- Robust paid time off package including, sick time, holidays, & paid time off!
- Medical with multiple different plan options.
- Health Savings account + company contributions.
- Dental & Vision Insurance.
- 401(k)
- Pet Discount Plan.
- ID Theft Protection & Legal Assistance.
Company at a glance
Since 1994, the team of orthopedic specialists at OrthoArizona™ has been dedicated to compassionate care of the highest quality. Our orthopedic surgeons and primary care physicians specialize in all areas of orthopedic care including sports medicine, spine, shoulder and elbow, hand and wrist, hip and knee, foot and ankle, podiatry, pediatrics, trauma, interventional pain management, InstantOrtho™ walk-in clinic for urgent orthopedic care, industrial injuries and workers' compensation. OrthoArizona has convenient office locations throughout the entire valley, each focused on quality care, compassion and exceptional customer service.
Top Benefits
- Paid Time Off
- Sick Time
- Holidays
- Medical Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- 401(k)
- Pet Discount Plan
- Id Theft Protection
- Legal Assistance
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