Sales Associate
About this role
The Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.
OUR BENEFITS
- FREE Premier Orangetheory Fitness membership
- 401k Retirement upon eligibility
- Growth Opportunities
- Bi-weekly commission incentives based on sales performance
- Collaborative, positive company culture
JOB RESPONSIBILITIES
- Establishes and maintains an effective referral program to bolster membership growth
- Conduct telephone inquiries, follow up calls and customer care initiatives
- Warmly greet members and guests to foster a positive, welcoming atmosphere
- Adhere to the studio cleaning checklist diligently throughout shifts, ensuring a pristine environment
- Process cash and credit card transactions accurately and responsibly
- Generate new leads through member referrals, community outreach and social media efforts
- Convert leads into members through effective communication and timely outreach via cold calls and emails
JOB REQUIREMENTS
- Excellent customer service skills - Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
- Solid verbal and written communication skills required
- MS Office basic programs (word, excel), Internet, Basic computer program software use
- High school diploma or equivalent required. Experience in retail or direct sales management/lead generation systems.
Specific job duties and selection requirements vary between Orangetheory Fitness studio locations. The studio’s hiring manager can provide more details if you are selected to proceed with the interview process
Company at a glance
Austin Fitness Group stands as a franchise powerhouse within the fitness industry, proudly representing the renowned Orangetheory Fitness brand. Established in 2013, our headquarters in Austin, Texas, serves as the heart of our operations. With an unwavering commitment to excellence, we command a robust presence across key regions, including Greater Austin, San Antonio, Phoenix, Tucson, Kansas/MO, Oklahoma, and Philadelphia. Our expansive network of studios not only reflects our reach but also attests to our unparalleled dedication to fostering health and wellness.
Orangetheory is a science-backed, technology-tracked, coach-inspired group workout designed to produce results from the inside out. The hardest part of our workouts is showing up - we make it simple for you to push yourself, be your personal best and give you more. MORE results. MORE confidence. MORE Life. More than a gym. Because you shouldn’t live to exercise. You should exercise to live.
Interested in joining our team? Visit our career center website linked below!
Top Benefits
- Free Premier Orangetheory Fitness membership
- 401k Retirement
- Growth Opportunities
- Bi-weekly commission incentives
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