Solution Lead Milan
About this role
Publication date : Jul 24, 2026, 12:00AM
Contract duration :
Orange Business is here!About usJoin us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
We are looking for professionals that have a technology background, experience in a customer-facing environment, and financial and business skills for the role of a Senior Solution Lead (SL).
The SL is assigned to specific clients and/or bids, where Orange provides complex and customized solutions. The SL does have an end-to-end view and accountability over Pre-Sales and Post-Sales technical activities. The SL has a functional manager role when multiple technical resources are involved.
During the Pre-Sales phase, the SL owns the solution end to end including the service wrap. The SL ensures the coherence of the technical answer provided to the client. The SL is the technology strategist and advisor of the bid.
During the lifecycle of the contract, the SL is overall accountable for the delivery of the technical solution according to the contract and is the advocate of the clients’ technical expectations. The SL owns the architecture governance and the customer innovation board.
A key objective of the SL is to financially optimize the technical solution proposed to the client and to deliver the agreed scope according to or better than the business case.
The SL is customer facing and is also building and fostering the technical relationship with external vendors/partners. The SL is incentivized on expanding the Orange Business Scope within the client.
Key accountabilities:
• To become the trusted advisor for their customers
• To build credibility with partners and client stakeholders
• To lead and position innovation with an assigned customer
• To align technology solutions to customer operational and business requirements
If you have the following skills and experience you are the ideal candidate for this position:
• Minimum of 5 years of experience in a telecommunications and IT organization
• Experience with ServiceNow is a plus
• Exposure to Agile Methodologies is a plus
• Interest in building client relationships at all levels
• Proven track record in driving and positioning a global technical strategy to customers'
needs
• Working in geographically distributed teams
• Strong interpersonal and negotiation skills
• Ability to innovate and finding improved ways of doing things
• Italian and English language required
• Ability to translate technology to business and operations benefits
• Degree in business, IT, or equivalent experience with a strong commitment on self-development
• Strong technical background combined with financial and commercial understanding
What we offer
• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.
At Orange, only your skills matter.
Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
Company at a glance
In a world that never stands still, possibility is everywhere. New technologies open doors every day, for our customers, for the communities we serve, and for you.
Across 65 countries, our experts bring together connectivity, cloud, cybersecurity, AI and data to turn complexity into progress. We make the ambitious possible and the complex clear, for our customers and for society.
What makes us different is our people. Diverse backgrounds, cultures and expertise come together every day to solve real problems, share knowledge and create lasting impact. We don't just deliver technology. We work side by side with our customers to bridge the gap between ambition and execution, turning "what if" into "what is.“
At Orange Business, possibility isn't something you wait for. You build it. Each of us has a role to play in that journey: learning a new skill, leading a project, making a real difference every day. Whether you're working with teams across the globe or deepening your expertise in the technologies of tomorrow, you'll find here the space to grow, take initiative, and leave your mark.
Because when people and technology move forward together, possibility becomes progress.
Possibility starts with tech you trust. Orange Business is here.
Top Benefits
- Flexible working hours
- Hybrid work environment
- Training programs
- Upskilling and reskilling opportunities
- Health and well-being programs
- Diversity and inclusion initiatives
- Employee referral program
- Change maker awards
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