Flexible Service Engineer

PETROPOLIS · Hybrid

About this role

Publication date : Oct 15, 2025, 12:00AM

Orange Business is here!

About us

Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

Join our dynamic “Flexible Solutions” operational team, where innovation meets practical security. As aFlexible Solutions Security Engineer, you will be at the forefront of delivering day-to-day operational security services using the latest cutting-edge technologies. Our team focuses on two core missions:protecting our customers with innovative security solutionsanddetecting and managing security events with pragmatic, down-to-earth approaches.

If cybersecurity is your passion and securing customer assets is your mission, this is the perfect opportunity for you. You will become a trusted advisor to our clients, managing security solutions that serve as their first line of defense. You will have the chance to present insights, drive continuous improvement, and make a tangible impact on their security posture.

In this role, your pragmatic and results-driven mindset will be key to effectively communicating security strategies that reduce risk and enhance resilience.

What You Will Do

  • Manage and optimize security solutions across diverse environments, focusing on protecting customer assets.
  • Detect, analyze, and respond to security events with a pragmatic approach.
  • Provide expert assessments of security configurations, including Web Application Firewalls, certificates, CDN, proxies, and related security rules.
  • Configure and fine-tune security tooling, from ad-hoc adjustments to complex, advanced setups.
  • Stay informed on the latest cybersecurity threats, including APTs, ransomware, and emerging hacking campaigns.
  • Advise clients on risk mitigation strategies and best practices.
  • Drive continuous improvement initiatives within customer environments.
  • Participate in call rotations and support activities to ensure seamless operational security

About you

What We Expect From You

Knowledge & Skills

  • Strong expertise in Web Application Firewalls, certificates management, CDN, proxies, and security rules.
  • Solid understanding of network security, including Firewall rules and Intrusion Prevention Systems (IPS).
  • Experience in analyzing security logs and managing security events.
  • Ability to assess and recommend improvements for Firewall/WAF configurations.
  • Skilled in configuring security tools, from basic setups to complex, advanced configurations.
  • Broad knowledge of cybersecurity topics such as APTs, secure coding, ransomware, and current hacking trends.
  • Backup solutions, automation and scripting knowledge is a plus.
  • Proven ability to advise on risk mitigation strategies.

Soft Skills

  • Willingness to participate in call rotations and client support.
  • Fast learner with a customer-centric mindset.
  • Ability to work independently while being a strong team player.
  • Passionate about cybersecurity and leveraging new technologies.
  • Excellent communication skills in English, capable of presenting and defending technical points to clients.
  • Results-oriented with a focus on delivering high-quality service.
  • Ability to simplify complex technical topics into clear, understandable recommendations for any audience.


You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.

What we offer

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.

Only your skills matterNA

At Orange, only your skills matter.

Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.
Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.

Company at a glance

In a world that never stands still, possibility is everywhere. New technologies open doors every day, for our customers, for the communities we serve, and for you.

Across 65 countries, our experts bring together connectivity, cloud, cybersecurity, AI and data to turn complexity into progress. We make the ambitious possible and the complex clear, for our customers and for society.

What makes us different is our people. Diverse backgrounds, cultures and expertise come together every day to solve real problems, share knowledge and create lasting impact. We don't just deliver technology. We work side by side with our customers to bridge the gap between ambition and execution, turning "what if" into "what is.“

At Orange Business, possibility isn't something you wait for. You build it. Each of us has a role to play in that journey: learning a new skill, leading a project, making a real difference every day. Whether you're working with teams across the globe or deepening your expertise in the technologies of tomorrow, you'll find here the space to grow, take initiative, and leave your mark.

Because when people and technology move forward together, possibility becomes progress.

Possibility starts with tech you trust. Orange Business is here.

Team Size10,001+ employees
WorkspaceHybrid
IndustryIT Services and IT Consulting
Location
Petrópolis, Rio de Janeiro, Brazil

Top Benefits

  • Flexible working hours
  • Hybrid work environment
  • Training programs
  • Upskilling and reskilling opportunities
  • Internal career growth
  • Health and well-being programs
  • Diversity and inclusion initiatives
  • Employee referral program
  • Change maker awards

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