Sr. Manager of Operations
About this role
Job DetailsJob Location: TX04 ALAMO Medical Center - San Antonio, TX 78240Position Type: FT1Salary Range: $72,000.00 - $80,000.00 Salary/yearAlamo Maxillofacial Surgical Associates
Senior Manager of Operations (Oral Surgery) – San Antonio, TX
Multi-site | High-Volume | Leadership Opportunity
Locations: North Medical Center (primary) + weekly rotation to Stone Oak and Boerne
We are seeking a dynamic, results-driven Senior Manager of Operations to lead operations across a thriving, well-established, leading Oral Surgery practice in San Antonio, TX. This is an exciting opportunity to oversee five high-performing surgeon teams across three locations in a fast-paced, high-volume environment.
Our practice is known for clinical excellence, strong community reputation, and a commitment to delivering an exceptional patient experience. This role is ideal for a strategic leader who thrives on driving performance, developing teams, and building efficient, patient-centered operations.
PRINCIPAL RESPONSIBILITIES INCLUDE:
Achieve Practice financial objectives across all three locations for revenue, expense management, and overall profitability; support development and execution of growth goals in partnership with the surgeons and the Regional Director of Operations
Drive outstanding patient care, operational efficiency, and productivity through continuous improvement initiatives and ensure team's execution of business essentials such as strategic scheduling, insurance verification, treatment planning conversion, accurate coding and billing of services, clinical compliance and efficiencies in providing quality patient care while initiating continuous training and team meetings
Ensure all fiscal procedures are maintained within company policy, including payer relations, credentialing, revenue cycle management, accounts receivable/payable, and inventory management
Maintain consistent, effective communication with the surgeons on key performance metrics, including indicators of the Practice financial performance, as well as operational needs
Work with Practice Leads on all performance management processes for clinical and non-clinical team members, including coaching, recognition, conflict resolution, and disciplinary actions when necessary
Supervise all team members while fostering a positive, accountable work environment aligned with the company POWER values
Own staffing strategy and labor management, aligning with surgeon schedules to optimize performance and cost efficiency
Ensure appropriate staffing coverage across all locations; oversee onboarding, training, timekeeping, and overtime management
Assess and develop talent at all levels through ongoing coaching, feedback, and structured development plans
Manage inventory, supplies, instruments, and equipment within budget by providing support and guidance to the Team Leads; ensure preparedness to support an exceptional patient experience
Oversee licensure and continuing education compliance for doctors and surgical assistants
Support the Referral Development Partner (RDP) with marketing initiatives; assist and participate in annual events as needed
Coordinate monthly board meetings with the surgeons and RDP; hold monthly meetings with team Leads and staff
Perform weekly rotation to the Medical Center, Stone Oak, and Boerne locations for complete oversight and team accountability
Lead all aspects of compliance, including federal and state regulations (OSHA, HIPAA, I-9, workplace policies), while maintaining strict confidentiality
Perform other related duties as assigned
MINIMUM QUALIFICATIONS
4+ years of leadership experience in healthcare, dental management, and medical/dental insurance protocols
Bachelor’s degree preferred or equivalent professional experience
Proven ability to drive KPIs, improve operations, and lead high-performing teams
Strong business acumen with experience managing P&L and operational metrics
Confident communicator who can effectively partner with surgeons, leadership, and staff
Highly organized with strong attention to detail and the ability to manage multiple priorities
Growth mindset with a proactive, solutions-oriented approach
Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word) and ability to learn Practice Management Systems (DSN Cloud)
Salary commensurate with experience
ABOUT US ORAL SURGERY MANAGEMENT
By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.
Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.
Passion for Patient Care
Outstanding Results
Winning Attitude
Embracing Continuous Improvement
Respect for Self and Others
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Company at a glance
Oral Surgery Associates of North Texas has a team of four oral surgeons.
Dr. Colin S. Bell, Dr. Douglas J. Dingwerth, Dr. Maxwell D. Finn and Dr. William R. Walstad work closely together to provide the utmost quality care and well-being of our patients.
Oral Surgery Associates of North Texas, practices a full scope of oral and maxillofacial surgery with expertise ranging from dental implant surgery and wisdom tooth removal to corrective jaw surgery. This also includes techniques designed to rebuild bone structure with minimal surgical intervention and optimal patient comfort. We can also diagnose and treat facial pain, facial injuries, and fractures.
Oral and maxillofacial surgery requires additional years of hospital-based surgical and anesthesia training after graduation from dental school. As oral and maxillofacial surgeons, our doctors manage a wide variety of problems relating to the mouth, teeth and facial regions.
Our staff is trained in assisting with Intravenous (IV) sedation or outpatient general anesthesia in our state-of-the-art office setting. Patients are continuously monitored during and after surgery.
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