RCM Patient Account Advocate
About this role
Job DetailsJob Location: OK01 Oklahoma City - Oklahoma City, OK 73134Position Type: FT1Salary Range: $18.00 - $21.00 HourlyThe following position is for employment with:
Oral & Maxillofacial Associates in Oklahoma
3601 NW 138th St Ste 100, Oklahoma City, OK 73134
POSITION PURPOSE
Join our dynamic team as an RCM Patient Account Coordinator, where you'll play a crucial role in managing the revenue cycle for our clinic in partnership with the RCM team. Under the direct and indirect supervision of the Practice Manager, you'll ensure the smooth handling of medical and dental claims, payments, and accounts receivable, supporting both patients and our practice to achieve optimal outcomes and care.
PRINCIPAL RESPONSIBILITIES AND DUTIES
Tech-Savvy Professional: Utilize your excellent computer skills to efficiently navigate and manage our practice software systems.
Autonomous Decision-Maker: Exercise discretion and independent judgment to resolve billing disputes and coverage issues with minimal supervision.
Accuracy Enthusiast: Review and send out daily claims ensuring precision and correctness.
Payment Processor: Handle daily insurance payments, ensuring timely collections from patients and insurers.
Account Auditor: Conduct thorough reviews of patient accounts receivables, audit accounts, and send out statements.
Collection Specialist: Make collection calls and manage patient payments effectively.
Insurance Liaison: Contact insurance carriers to follow up on outstanding claims promptly and efficiently.
Report Guru: Perform daily credit and balance reports for the office, ensuring financial accuracy.
Medicaid Expert: Stay informed about Medicaid regulations and guidelines to ensure compliance.
Portal Pro: Utilize insurance portals accurately to check claim status and enter claims.
Deadline Achiever: Run and complete required reports and tasks within the given deadlines.
MINIMUM QUALIFICATIONS
Confidentiality Champion: Always maintain the highest level of confidentiality adhering to HIPAA standards.
Safety Adherent: Follow strict safety guidelines and procedures according to OSHA and office standards.
Policy Follower: Adhere to all office policies diligently.
Interpersonal Dynamo: Maintain a positive rapport with patients and team members through excellent interpersonal skills.
Clear Communicator: Effectively communicate verbally with patients and staff in a clear and professional manner.
Detail-Oriented: Work efficiently with a keen eye for detail.
Flexible Worker: Adapt to changing job duties and work schedules as needed.
Mathematical Aptitude: Understand basic math and accurately read patient ledgers.
Active Listener: Demonstrate active listening by fully engaging in conversations, understanding points being made, asking relevant questions, and avoiding inappropriate interruptions.
Comprehension Expert: Exhibit good reading comprehension by understanding written sentences and paragraphs.
Previous Experience/Education
Insurance Verification: 1 year (Preferred)
Dental Billing: 2 years (Preferred)
Medical Billing: 1 year (Preferred)
ABOUT US ORAL SURGERY MANAGEMENT
By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.
Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.
Passion for Patient Care
Outstanding Results
Winning Attitude
Embracing Continuous Improvement
Respect for Self and Others
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Company at a glance
Oral Surgery Associates of North Texas has a team of four oral surgeons.
Dr. Colin S. Bell, Dr. Douglas J. Dingwerth, Dr. Maxwell D. Finn and Dr. William R. Walstad work closely together to provide the utmost quality care and well-being of our patients.
Oral Surgery Associates of North Texas, practices a full scope of oral and maxillofacial surgery with expertise ranging from dental implant surgery and wisdom tooth removal to corrective jaw surgery. This also includes techniques designed to rebuild bone structure with minimal surgical intervention and optimal patient comfort. We can also diagnose and treat facial pain, facial injuries, and fractures.
Oral and maxillofacial surgery requires additional years of hospital-based surgical and anesthesia training after graduation from dental school. As oral and maxillofacial surgeons, our doctors manage a wide variety of problems relating to the mouth, teeth and facial regions.
Our staff is trained in assisting with Intravenous (IV) sedation or outpatient general anesthesia in our state-of-the-art office setting. Patients are continuously monitored during and after surgery.
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