Lead Solutions Consultant
About this role
Introduction
Optimizely Expert Services is a team of Optimizely SMEs delivering a range of consulting and implementation services for our customers and partners across the APAC region.
Our work varies, from Technical Account Management (TAM) consulting and advisory services, to hands-on implementation services ranging from smaller engagements such as CMS upgrades, to larger projects including full implementations, and ongoing retainer based Subscription Services.
We rely on a variety of technologies and tooling to deliver outcomes for our customers, including traditional and AI tools such as Optimizely Opal, Claude Code, GitHub Copilot, and others, as part of how we work.
Job Responsibilities
- Consult with customers on Optimizely products including Opal, CMS, CMP, Commerce, Experimentation, Analytics, and more
- Lead delivery engagements, including implementations, migrations, upgrades, and ongoing retainer engagements as a dedicated Optimizely expert
- Support the broader Optimizely and Expert Services business in APJ, collaborating across teams to help the practice grow and succeed in region.
Knowledge and Experience
- Hands-on experience with one (or more) Optimizely products, in a real project context.
- 8+ years in digital delivery, consulting or professional services roles, with a strong background in website development, architecture, content, optimisation, or commerce.
- An open mind toward an AI first delivery model. If your current environment hasn't allowed it, that's fine. If you're opposed to it, this probably isn't the right fit.
Education
Bachelor's Degree or equivalent experience.
Competencies
Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Company at a glance
The first all-in-one operating system for marketing
At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution. We help companies around the world orchestrate their entire content lifecycle, monetize every digital experience and experiment across all customer touchpoints – all through Optimizely One, the leading digital experience platform that powers every phase of the marketing lifecycle through a single, AI-accelerated workflow.
Optimizely has nearly 1500 employees across our 21 global offices and has 700+ partners. We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands.
At Optimizely, we live each day with a simple philosophy: large enough to serve, small enough to care. Learn more at optimizely.com.
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