IT Specialist

Tuzla · On-site

About this role

Who We Are

OPLOG is the tech engine behind seamless e‑commerce fulfillment for top brands across Türkiye, Europe, and the US. By fusing in‑house software with robotics and automation, we erase the line between the physical and digital worlds—delivering post‑purchase experiences that turn customers into fans and giving our clients an unfair competitive edge.

We’re building a world-class robotic fulfillment ecosystem, and we’re looking for curious minds to shape the future with us.

About the Role:

We’re scaling—fast. Our platforms, robots, and data pipelines need to move even faster. 

The IT Specialist will be responsible for ensuring the seamless operation of the company's IT infrastructure, managing user support requests, and playing an active role in daily IT operations.

What You'll Do:

Track and resolve user support requests through the IT service management platform

Perform installation, configuration, and maintenance of Windows, macOS, and Linux client devices

Conduct basic troubleshooting for endpoint and network-related issues

Complete IT processes for new employee onboarding and offboarding

Maintain IT equipment (printers, handheld terminals, barcode scanners) at warehouse locations

Keep IT documentation up to date

Who You Are:

Bachelor's degree in Computer Engineering, Information Systems, or related field 

Minimum 2 years of IT support experience
Proficiency in Windows, macOS, and Linux operating systems

Knowledge of basic network protocols (TCP/IP, DNS, DHCP)

Strong communication and problem-solving skills

Ability to visit multiple sites (Dilovası - Tuzla - Şekerpınar FCs) as required, actively engaging with different locations to understand operations, identify improvement opportunities, and contribute to on-site processes

What We Offer

  • AI‑assisted coding & LLM licenses – build smarter, faster
  • Paid vacation in your first year – no waiting period
  • Birthday day off – celebrate you
  • Private health insurance – from day one
  • Shuttle service -  your commute, covered
  • Meal card – lunches on us
  • Learning budget – for courses, books, and conferences
  • English courses – grow your communication skills globally



Company at a glance

OPLOG is a technology company that aims to accelerate the growth of eCommerce businesses with software and robotic-powered fulfillment.

🌎 OPLOG enables e-commerce brands to operate in various markets without physical boundaries through its international fulfillment network and the ability to track all the inventory and operational processes in several OPLOG fulfillment centers.

💻 🛒 -> 📦 -> 🚚 -> 🤩
OPLOG takes care of all the storing, picking, packing, shipping, and return operations after the 'Purchase Button' and lets e-commerce businesses focus on growing their brands.

💙 OPLOG is integrated with all major parcel delivery providers for proactive tracking procedures to utilize every effective resource without being tied to one or two delivery service providers.

Founded2013
Team Size201-500 employees
WorkspaceOn-site
IndustryTransportation, Logistics, Supply Chain and Storage
Location
Tuzla, Marmara Region, Turkey
Websiteoplog.io
LinkedInLinkedIn

Top Benefits

  • Ai-assisted Coding & Llm Licenses
  • Paid Vacation In First Year
  • Birthday Day Off
  • Private Health Insurance
  • Shuttle Service
  • Meal Card
  • Learning Budget
  • English Courses

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