Senior Client Manager (French-speaking)
About this role
OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
YOUR IMPACT
As a Client Manager at OpenText, you will own a portfolio of strategic client accounts, driving renewals, retention, and revenue growth through upsell and cross-sell opportunities. You will serve as the primary post-sales contact for your clients, building trusted relationships from manager to executive level while partnering closely with Sales, Services, Support, Legal, and Finance. Your success will come from helping clients maximize value from OpenText solutions while securing long-term growth and satisfaction.
WHAT THE ROLE OFFERS
- Own strategic client accounts with recurring revenue responsibility.
- Partner with cross-functional teams across Sales, Support, and Services.
- Build executive-level relationships from managers to C-suite leaders.
- Drive renewals, upsells, and expansion opportunities.
- Work independently with significant client-facing ownership.
WHAT YOU NEED TO SUCCEED
- Proven ability to build, retain, and grow strategic client relationships.
- Track record of driving renewals, upsells, and revenue growth.
- Strong negotiation, communication, and presentation skills.
- Ability to influence stakeholders from managers to C-level executives.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Experience in client-facing Sales, Client Success, or Software Sales roles.
- Fluent in English and French, with a collaborative and professional approach.
ONE LAST THING
You'll join a global team of entrepreneurial professionals who are passionate about helping clients navigate digital transformation. With uncapped earning potential through revenue growth, the flexibility to own your client portfolio, and opportunities to expand your commercial and leadership skills, this is a role where strong performers can make a visible impact and continue to grow their careers at OpenText.
#LI-LM1
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
Company at a glance
OpenText is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology. We help organizations grow, innovate, become more efficient and effective, and do so in a trusted and secure way—through Information Management.
OpenText (NASDAQ/TSX: OTEX), founded in 1991 in Waterloo, has a rich history of helping customers manage their most important asset—information. Originating from a collaboration to digitize the Oxford English Dictionary, OpenText has grown into a global leader in information management. With over 120,000 enterprise customers across 180 countries, OpenText supports 98 of the top 100 global companies. A wide breadth of offerings uniquely positions OpenText to help customers unlock the value of that information using Al, cloud, and security innovations.
At OpenText, our culture is at the heart of everything we do—and today, that includes being proudly AI-first. We’re creating a workplace where everyone can thrive, with artificial intelligence integrated into how we work, solve problems, and innovate together.
By fostering a collaborative and inclusive environment, we empower digital knowledge workers and drive forward-thinking solutions that shape the future of information management. We believe our success comes from the strength of our team—talent that AI can’t replace—and we’re committed to attracting and supporting those who bring unique insight, adaptability, and creativity.
Because at OpenText, people aren’t just our greatest asset—they’re the reason we shine in an AI-powered world. Join us at OpenText and become part of a team where your talents and ideas are truly valued.
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